When using customer relationship management (CRM) programs, it helps to keep them secure. Doing so ensures that you will continue to maintain good relations and instill customer confidence.
Salesforce is arguably the number one CRM platform used today. If you are using this platform, count yourself among the more than 150,000 businesses that have come to rely on this program. By implementing IP whitelisting on the platform, you will realize increased profits, better customer satisfaction, and enhanced security.
Salesforce is the ideal platform to test IP whitelisting as it emphasizes the use of locations to increase workflow and streamline tasks.
IP whitelisting allows you to create lists of dependable and already trusted IP addresses, or at least IP ranges that permit user access. This builds trust as IP whitelisting enables you to easily control and limit user access. When used on CRM platforms, such as Salesforce, IP whitelisting gives your company a competitive and communicative advantage.
What Is Whitelisting?
Think of a whitelist as a cybersecurity listing that gives administrator-endorsed programs and email and IP addresses systems access. Therefore, administrators can customize whitelists based on their specific requirements.
Many organizations today support a BYOD (bring your own device) policy — a policy that can threaten a company’s security. That is why you cannot overlook the advantages of whitelisting. Whitelisting can be incorporated with a BYOD policy to keep communications and use secure.
How Whitelisting Differs From Blacklisting
Simply put, IP whitelisting gives companies the ability to approve IP addresses to enter their domains — a kind of VIP list that identifies users. A blacklist, on the other hand, lists applications, IP addresses, email addresses, and websites that cannot access a network. Antivirus software programs rely on the use of blacklisting to prevent outbreaks.
Whereas whitelisting assumes that domains or addresses not on the list are unsafe, blacklisting assumes everything not included on the list is okay. When you whitelist a program, you use a default-deny type strategy while blacklisting enables you to use a default-allow technique. Therefore, whitelisting offers more control than blacklisting.
The Three Main Benefits of IP Whitelisting
IP whitelisting allows you to realize several benefits, including the following:
Computer viruses proliferate much like bacterial viruses. In turn, they become more and more difficult to track and attack. One million new malware viruses enter computer systems daily. Therefore, blacklisting each of these viruses is only a waste of time. Hackers can easily get around blacklists by modifying malware strains — all which shows that blacklisting is not fail-safe.
By using IP whitelisting, you possess more control over cybersecurity. Users only need to approve addresses, applications, and similar applications. Anything else is blocked.
When a computer system works as it should, employees feel more confident about working. However, when multiple devices are used on an unsecured network, it opens up the possibility of insider attacks. Moreover, employees tend to become more distracted. Studies reveal that employees watch more non-work-related videos when their networks aren’t secured.
Whitelisting, on the other hand, enables you to tailor make your BYOD policies and ban sites that trigger distractions and cut into your profits. Taking whitelisting seriously will give you an edge with respect to overall productivity and employee incentives.
When you enhance your cybersecurity, you need to focus on diversity. Conduct penetration testing to find vulnerabilities in your network. You can support these efforts more easily by implementing whitelisting along with blacklisting software. IP whitelisting allows you to use more than one software in your security arsenal.
The use of whitelisting merits attention. Adding this feature to a program or CRM platform, such as Salesforce, will give you the protection you need to increase sales and maintain customer loyalty. That dedication also extends to your employees. Employees work more easily when whitelisting is used and better understand their responsibilities.
How to Whitelist IP Addresses on the Salesforce Platform
To enforce IP whitelisting on Salesforce, you need to do the following:
- In the service or sales cloud setup menu, click on Security Control
- Click on Network Access
- Insert your IP address ranges
- Save the whitelisted ranges
You can also use this same procedure to save whitelisted IP ranges for managed packages on Salesforce.
Updating Your IP Whitelisted Ranges on Salesforce
Salesforce also allows you to update your trusted IP ranges when required. Go to Setup in the Sales and Service cloud and click on Security Control, then Network Access before clicking on New and adding and saving the IP whitelisted ranges.
Adding and Updating IP Whitelisted Ranges for Login
You can also add IP whitelisted ranges for login activity. When you perform this process, you will, again, go to the Setup tab in the Sales or Service cloud. Click on Manage Users under the Administer tag, and then click Profiles. Edit System Administrator before clicking Login IP Ranges and clicking New. Insert the IP address ranges for login before saving.
Make It Your Goal to Whitelist Your Platforms
Whether you use IP whitelisting on Salesforce, WordPress, or another program in your network, you will find that it gives your company additional advantages, in terms of enhanced security, employee productivity, and customer confidence.
How PureVPN Can Help
PureVPN is one of only several VPNs that feature dedicated IPs. This type of support can be used as well to increase your cybersecurity on Salesforce. All you need to do is select the IP whitelist plan, choose the dedicated IP location, and subscribe to the PureVPN app. IP whitelisting becomes easier when this application is used. Try this VPN today.