You order is under verification, which usually takes between 5-60 minutes.
Upon successful verification, we'll issue you a separate VPN user ID and password. Note that your client area email ID is NOT your VPN ID. VPN ID starts from prefix "Purevpn…".
Please check our email with PureVPN account details. If it is already more than 60 minutes and you haven’t received your account, check your Junk/Spam Folder. If it is not there in your Junk/Spam folder, please contact our support on live chat or through support ticket.