If you are in a habit of just hitting the home button to minimize the app without closing it on the background, chances are that you will face this popular Netflix error. This happens when the app has been running in the background for too long, accumulating too much data in the cache. This fills up the RAM and halts the apps vital functions.
If this is the case, exit the Netflix app properly and then restart it. This should solve your issue. If your issue still persists, move on the next fix.
When was the last time you restarted your phone? It’s essential to restart your phone at least once a week. This allows your phone to refresh its memory and cache. If you do not restart your phone often, data builds up in your cache, which is one of the reasons why you may be facing this error on Netflix.
Restart your phone and launch the Netflix app. It should work fine now. If it does not, move to the next fix.
Are you sure that your internet is working fine? The best way to check this is by running a speed test. It will tell you exactly how much bandwidth you are getting on your connection. An alternative way to be sure about the health of your connection is YouTube. Just go to YouTube and play any video on highest quality.
If there are buffering problems on YouTube, your internet connection is faulty. Contact your ISP and ask them to fix the issue for you. If the videos area streaming fine on YouTube, move to the next fix.
Are you connected to a network that has blocked access to entertainment websites such as Netflix? Most organizations and institutions have a strict browsing policy; all entertainment websites which can distract pupil from their purpose are blocked. If you are connected to such a network, chances are that you will face this issue.
The best way to resolve this problem is by using a VPN. With a VPN, you can become completely anonymous online and evade all restrictions and blocks that are put on your connection by your institution or organization. When connected to a VPN, you can watch Netflix easily, even if you are streaming over a network that restricts you from accessing the streaming service.
Connecting to a VPN should resolve your problem instantly. If it does not, move over to the next fix.
It may be so that the error is occurring due to a problem with your Wi-Fi router. The hard way to fix this is by going into your router’s admin panel and looking for issues with the configuration, which obviously requires technical expertise. The easy way to do this is by restarting your router.
When you restart your Wi-Fi router, most of the bugs get removed and your router should start working fine, allowing you to access Netflix easily on your smartphone. If this does not fix your issue, try the next fix.
The above five fixes are tried and tested and are known to resolve the issue for almost every one. If you happen to be among the unfortunate ones, give it a try by connecting to a different network. If there is an issue with your network, Netflix should work fine on your smartphone when connected to another network,.