Netflix download problems come due to many reasons. Sometimes, you may find that the download option isn’t available at all for a specific title. In other instances, Netflix serves you with an error code that says “There was a problem with this download’ or “Download failed” when you click on the download button.
There could be a number of underlying reasons why you are unable to download movies or TV shows on Netflix. The most common ones are:
In order to use the Netflix download feature you must be using a: Windows PC or tablet running on Windows 10 Version 1607 (Anniversary Update) and higher; iPhone, iPad, iPod running on iOS 9 or later; Android phone or tablet on Android 4.4.2 or above.
If you’re using a compatible device as mentioned above, it is possible that you’re using an older version of the Netflix app on your device. Ensure that you have updated your Netflix app to the latest version available online.
If you find that the download button in unavailable on a specific movie or TV show, it simply means that Netflix only has streaming rights for the title. Thus, you cannot download it to watch offline. Even some Netflix originals are only available to be streamed online, not offline.
For downloading a title while is not available in your region, you may need to connect to a Netflix VPN and change your virtual location to a region where that title is available.
Netflix does set a cap on its offline download limit. On a single device you can download as much as 100 titles and it’s rarely possible to exhaust that limit. However, the number varies as per your subscription plan and the number of devices being used to access an account. Thankfully, you will be notified about expiring downloads seven days before the expiration date.
Your device doesn’t have any more free space to download more Netflix movies or TV shows.
It is also possible that your Netflix app may have corrupted or outdated data stored.
Netflix commonly runs into these common on-screen error codes when there’s a problem with its offline download feature.
Here are a couple of fixes that you can try.
If the error message suggests that you’ve exhausted your offline download limit, you can simply remove old ones and start downloading new ones in no time. It is best to remove all previously downloaded titles instead of going through the hassle of removing them one by one. Here’s how you can do it:
The quickest and most effective solution that you can try is to simply restart your device. If you’re using a device such as Amazon Firestick, unplug it, leave it be for a minute, and then plug back in. Now launch Netflix and see if you can download a title now. If not, try the next solution.
Go to your respective app store and see if there’s a newer version available for your Netflix app and update if needed. As an alternative, you can simply delete and then reinstall the app altogether. This way you can ensure that you’ve downloaded and using the latest app version. Once the app has been updated or newly installed, launch Netflix and see if you can download a title. If you still can’t, try one last solution.
This problem may also arise due to a problem with the internet connection in use. If you’re using a wireless connection via Wi-Fi router, power cycle it completely. Do the same with your modem if you’re using a wired connection.