Frequantly Ask Questions
› Reseller FAQs
We are social


Reseller FAQ's

Q: How it works?
PureVPN provides a complete white label solution to enable you sell VPN solution under your own brand name. You will get a reseller panel where you will be able to manage your accounts. Customers will sign up/order on your website/end, your customers will pay you. You will need to deposit funds to your reseller panel to be able to create new accounts or renew accounts. Should you have more queries, don't hesitate to open a quick ticket here
Was it helpful? Yes No
Q: How can I sign up for Reseller? Are there any pre-requisites?
Whether you are an individual or a company/firm you can sign up with our reseller program. You will need to agree on our terms and conditions here. You will need to fill this short sign up form here: Once you will fill it our sales rep will contact you.
Was it helpful? Yes No
Q: What prices do I get as reseller?
What prices do I get as reseller?Our reseller prices are pretty straight forward. You get three levels: Pricing that we offer to our reseller's typically starts from 25% off on rates mentioned on store. We can however discuss this upon your sign up and based on the volume you estimate per month.
Was it helpful? Yes No
Q: What rates I can sell to my customers?
You are free to set whatever price for your customers. PureVPN will have no say on that.
Was it helpful? Yes No
Q: Who will collect Money from my customer?
Your customers will pay you, in return you will need to deposit funds to your reseller panel to create accounts or renew accounts
Was it helpful? Yes No
Q: Who will provide support to my customers?
We will support your customer's queries. You can contact us through our support ticketing system via Reseller Support desk. Alternatively you can talk to our representative via live chat
Was it helpful? Yes No
Q: Client account cancellation, money back?
PureVPN offers 3 days 100% moneyback guarantee. So if your customers wish to cancel account with this period you will get 100% money back as "funds" to your reseller panel.
Was it helpful? Yes No
Q: Manage customers, account renewal?
You will be provided with a reseller panel where you would be able to create your own accounts, change password, renew accounts, view online activity etc. Please click here for a complete reseller panel demo.
Was it helpful? Yes No
Q: Payment methods?
We accept PayPal, MoneyBookers, Alertpay, Credit card, Western Union, Ukash, paysafecard and and Bank wire payment methods
Was it helpful? Yes No
Q: Deposit expiration?
Your reseller deposit never expires and is non-refundable. You can use your deposited funds at any time
Was it helpful? Yes No
Q: What packages I can assign to my customers?
You will be able to resell Shared IP package, which is basically "All in one" access solution and your customers will be able to access all server locations with one account.
Was it helpful? Yes No