PureVPN’s Transparency Report

PureVPN

11 months ago

What is the Transparency Report?

A transparency report is an official statement which is issued by a company. It reveals information related to requests for user data, records, or content by numerous bodies. These may include agencies, organizations, individuals or even governments.

Typically, a transparency report reveals how often these requests are made over a specified period and if the same has been facilitated by the company these requests have been made to.

Disclosing a transparency report helps customers know about the number of requests that were made and most importantly if such requests were fulfilled. For your comfort, and as for what PureVPN stands for, such requests for data access are denied.

What Does a Transparency Report Include?

Essentially, a transparency report comprises of the number of requests a company receives, the range of the requests they receive overtime and the number of requests they eventually conform to.

Intellectual Property – This includes DMCA (Digital Millennium Copyright Act complaints) notices and copyright issues. DMCA notices are normally received from numerous law firms representing entertainment companies, etc. These complaints usually indicate that copyrighted material was illegally shared via a PureVPN IP, providing details about the torrent, the date on which it was shared, the uploaders IP and the used port.

Court Order – An official statement by a specific court that defines the legal relationships between the parties to a hearing, a trial, an appeal or other court proceedings.

Search Warrant – A court order issued by a judge based on the finding that evidence of the crime exists in an account that requires disclosure.

Subpoena – A legal request process in criminal proceedings for information such as name, address or other information.

Emergency Disclosures – Disclosure of information to a government agency when disclosure without delay is required due to a risk of serious physical harm to any person.

Hacking Attempts – Attempts to exploit a computer system or a private network inside a computer. Simply put, it is the unauthorized access to control a computer system.

Spamming – When one person or company sends an unwanted email to another person. Spam messages normally land in the junk folder of the mailbox.

Phishing – the fraudulent attempt to obtain sensitive information such as usernames, passwords, and credit card details (and money), often for malicious reasons, by disguising as a trustworthy entity in an electronic communication.

Malware Activity – Malware attacks are pretty common and are received from numerous regions on PureVPN IPs.

How Does PureVPN Protect Your Privacy?

PureVPN uses its state of the art encryption technologies such as IP security (IPsec), Layer 2 Tunneling Protocol (L2TP), Secure Sockets Layer (SSL) and Transport Layer Security (TLS), to create a virtual encrypted “tunnel” between your device and the VPN server.

The encryption tunnel employs military-grade AES 256-bit encryption to strengthen your online activities when connected to the VPN service. While your traffic is in this tunnel between you and a VPN server, no one can see where you’re going or what you’re doing.

PureVPN encodes your data into secure data packets so that an intruder is unable to obtain your online activities. To simplify, PureVPN offers a secure tunnel through which your data is transmitted. This secure tunnel cannot be breached, and your data cannot be compromised.

As PureVPN employs 2000+ servers based in over 180+ locations, your data is routed through multiple servers while masking your real IP with an anonymous IP, making it discreet and untraceable. Once connected, you can securely carry on your online activities such as online banking, social websites, online communications, etc.

UPDATE

Report Summary (Jan 2019 to June 2019)

In this timespan, PureVPN has received a total of 3500+ notices in the first half of 2019. A majority of the notices came from countries like the United States, Geneva, Germany, Switzerland, and Canada among many others.

Intellectual Property

In the first six months of 2019, the total number of Intellectual Property amounted to 3339.

Exhibit 1 – A number of intellectual property incidents from Jan to June.

2. Hacking Attempts

Exhibit 2 – Number of hacking attempts reported from Jan to June.

As seen, PureVPN experienced hundreds of hacking attempts in the month of April, May, and June. The highest number of hacking attempts were recorded in the month of June where 50+ attempts were made.

3. Spamming

Exhibit 3 – Number of spamming reported from Jan to June.

As seen from the graph, Spamming has been increasing consistently, reaching the highest in January.

4. Number of Complaints by Country

Country	No. Of Complains
United States	3316
Geneva	55
Germany	47
Switzerland	37
Canada	21
Czech Republic	13
Unknown	13
United Kingdom	5
N/A	1
Portugal	1
Romania	1

Report Summary (July 2018 to December 2018)

So far, PureVPN has received over 1000+ notices in the past six months (July 2018 – December 2018). The notices normally come from countries like the United States, Singapore, France, Germany, and the United Kingdom amongst many others.

Intellectual Property

In the month of June, PureVPN received 10,000+ requests from entities around the globe. No request was entertained.

The number of notices received	Did PureVPN respond to any?
10,000+	Yes, requests were denied

Exhibit 1 – A number of intellectual property incidents from July to December.

A number of intellectual property incidents from July to December.

Hacking Attempts

Exhibit 2 – Number of hacking attempts reported from July to December.

As seen, PureVPN experienced hundreds of hacking attempts in the second of 2018. The highest number of hacking attempts were recorded in the month of November where 250+ attempts were made.

Spamming

Exhibit 3 – Number of spamming reported from July to December.

As seen from the graph, Spamming has been on a consistent rise, reaching the highest in the month of October 2018.

Number of Complaints by Country

Country	No. Of Complains
United States	10841
Germany	503
Unknown	116
Switzerland	82
Romania	41
Japan	21
Czech Republic	13
United Kingdom	4
Austria	3
Ireland	3
Bulgaria	2
Hong Kong	2
Estonia	1
France	1
Singapore	1
Slovakia	1
Spain	1
Sweden	1

Report Summary (January 2018 to June 2018)

So far, PureVPN has received over 1000+ notices in the past six months (January 2018 – June 2018). The notices normally come from countries like Singapore, Turkey, France, Germany, and the United Kingdom amongst many others.

1. Intellectual Property

In the month of June, PureVPN received 300+ requests from entities around the globe. No request was entertained.

The number of notices received	Did PureVPN respond to any?
300+	Yes, requests were denied

2. Hacking Attempts

Exhibit 1 – Number of hacking attempts reported in the last six months.

As seen, PureVPN experienced 16 hacking attempts at the start of this year. The highest number of hacking attempts were recorded in the month of April where 38 attempts were made.

3. Spamming

Exhibit 2 – Number of spamming reported in the last six months.

As seen from the graph, Spamming has been on a consistent rise, reaching the highest of this year in the month of June.

4. Phishing

Exhibit 3 – Number of phishing reported in the last six months.

Phishing has been inconsistent as seen that February and March experienced no phishing as opposed to other months.

5. Number of Complaints by Country

Country	No. Of Complains
US	2162
Netherlands	949
Japan	123
DE	70
United Kingdom	56
Switzerland	42
Germany	28
Austria	16
Turkey	5
CA	3
Spain	2
Other	23

Despite receiving dozens of notices on a daily basis, PureVPN does not share users’ personally identifiable data/logs with any individual or organization. Simply because our systems are not designed to keep them at all.