Whether you’re a marketing agency, a reseller, or a business offering services, a CRM helps manage customer interactions, streamline processes, and improve profitability. According to a study by Grand View Research, the CRM market size was valued at over $58.8 billion in 2022 and is expected to grow at a compound annual growth rate (CAGR) of 13.9% from 2023 to 2030. Businesses of all sizes have realized that they need effective tools to manage their customer data and connections, which has led to this phenomenal rise.
For businesses looking for an efficient and low-cost CRM solution, white label CRMs provide an excellent way to offer powerful tools under your brand. This blog will highlight the top 10 white label apps list for CRM solutions that are both affordable and effective, perfect for companies looking to sell SaaS white label services.
What is White Label CRM Software?
Whitelabel CRM software refers to a fully customizable customer relationship management platform that companies can rebrand and offer to their clients as their products. Instead of building a CRM from scratch, businesses use pre-developed CRM systems from trusted providers and brand them with their logos, color schemes, and other visual elements. This allows companies to focus on selling CRM services without the headache of maintaining and developing a complex system.
For example, if you’re a marketing agency, you can use a white label CRM to provide your clients with a custom-branded platform for managing leads, tracking sales, and analyzing customer data. The best part is that it is a solution that you created without spending resources on the actual development.
What’s the Difference Between a White Label CRM & an Open Source CRM?
Both white label CRM and open-source CRM systems offer flexibility, but they serve different business needs. Here’s a quick comparison:
White Label CRM Software
These are ready-made CRM platforms you can brand as your own. They are maintained and hosted by the original developers, making them an ideal choice for businesses looking for a quick-to-market solution without the need for in-house IT management. The focus is on branding and selling the product rather than on development.
Open Source CRM
Open-source CRMs offer access to the software’s source code, allowing developers to modify and customize the platform extensively. While this provides full control, it requires technical expertise and resources to maintain and update. Open-source CRM systems are better suited for businesses with a dedicated IT team or for those who want full control over the platform.
In short, white label CRM systems are a plug-and-play solution, while open-source CRMs offer more customization but come with higher development costs and management requirements.
Why Do Businesses Need White-Label CRM Software Solutions?
Businesses across various sectors use white label CRM systems for several reasons. Here are a few key points that show the importance of white label CRM platforms:
Quick to Market
Building a CRM from scratch can take months or even years, which is not ideal for businesses looking to offer solutions right away. With white label CRM software, companies can go to market quickly, offering CRM services under their brand without spending time on development.
Cost-Effective
Developing a CRM system can be expensive. Whitelabel CRM solutions allow businesses to provide high-quality CRM systems to their clients at a fraction of the cost. It’s a low-cost CRM solution for companies that want to focus on marketing rather than tech development.
Scalability
As your business grows, so can your CRM offerings. Whitelabel CRM systems are designed to handle more users, data, and clients as needed without requiring expensive infrastructure upgrades.
Brand Control
One of the main benefits of utilizing white-label CRM solutions is the ability for companies to brand the product as their own. This is particularly useful for CRM agencies and white-label CRM resellers who want to create brand loyalty.
Revenue Generation
Many businesses use white label CRM platforms to add revenue streams. You can set your pricing, packages, and features to suit your client’s needs, allowing for higher margins and flexible pricing structures.
Things To Look For in White Label CRM Software
Choosing the right white label CRM software can be daunting with so many options available. Here are a few things you should consider:
1. Customizability
Ensure the CRM is highly customizable, allowing you to modify layouts, fields, and workflows to meet your clients’ unique needs.
2. Integrations and API Access
The best CRM for SaaS companies should come with robust integrations. Look for platforms that integrate easily with tools like email marketing software, accounting software, and e-commerce platforms.
3. User-Friendly Interface
Your clients will be using the platform regularly, so choose a CRM with an easy-to-use interface. This increases customer happiness and lowers the learning curve for new users.
4. Affordability
When it comes to pricing, look for the cheapest CRM software that still offers the features you need. There are inexpensive CRM choices available, but be sure the platform strikes a balance between cost and usefulness.
5. Security
Security should be a top priority when choosing a CRM platform, especially if you’re dealing with sensitive customer data. Look for platforms that comply with industry standards and provide data encryption.
6. Customer Support
Reliable customer support is crucial when offering whitelabel CRM solutions. Look for providers that offer 24/7 support to ensure smooth operations for your clients.
Top 10 White Label CRM Software Solutions
There are many white label CRM software options available today, each offering unique features, pricing, and ease of use. Whether you’re a small business, an agency, or an enterprise, there’s a white label CRM that can help streamline your operations and boost profitability. Below are the top 10 white label CRM platforms chosen for their functionality, affordability, and customization options.
1. SuiteCRM
SuiteCRM is a CRM cheap solution with comprehensive white label capabilities. It’s highly customizable, making it a great choice for businesses that want to tailor a CRM to meet their specific requirements. Since it’s open-source, you have full control over the source code, allowing for deep customization of features, workflows, and interfaces.
- Customization: Full control over the code, making it extremely flexible for businesses with in-house developers.
- Affordability: One of the most budget-friendly options on the market, often considered one of the cheapest CRM systems available.
- Target Audience: Best for tech-savvy companies and agencies with development resources.
Because it’s open-source, there’s no licensing cost, but you will need a team that can handle the technical side, which may add some cost for maintenance and customization. It’s ideal for businesses that need a customizable solution without paying hefty licensing fees.
2. Zoho CRM
Zoho CRM is one of the most popular options for small and medium-sized businesses. It offers a full suite of features, including sales automation, marketing tools, and a powerful analytics engine. Zoho’s white label CRM platform allows companies to customize the platform’s branding and functionality to suit their client’s needs.
- Integrations: Zoho CRM integrates seamlessly with many other Zoho tools and third-party apps, such as Google Workspace and Mailchimp.
- Ease of Use: The interface is intuitive, making it easy for businesses of all sizes to adopt and customize without a steep learning curve.
- Pricing: Affordable plans make it a great option for startups and small businesses that need powerful CRM functionality without breaking the bank.
Zoho CRM’s white label option allows resellers to offer the service under their brand, creating additional revenue streams. The platform is also scalable and suitable for growing businesses.
3. Freshworks CRM
Freshworks CRM, formerly known as Freshsales, is known for its clean, user-friendly interface and powerful automation capabilities. Freshworks CRM offers a white label option for businesses looking to provide a branded CRM solution for their clients.
- Automation: Includes sales automation, lead scoring, and workflow automation, which are valuable tools for businesses that want to enhance their operational efficiency.
- Customization: You can fully rebrand the platform to suit your business, from logos to domain names.
- Target Audience: Designed for CRM agencies that want to provide sophisticated solutions to clients without the need for complex technical management.
Freshworks CRM is perfect for agencies that want to provide white label CRM solutions with advanced sales and marketing automation capabilities. It’s a scalable solution that grows with the business, providing great value to resellers and agencies alike.
4. HubSpot CRM
HubSpot CRM is a well-established player in the CRM industry, known for offering a comprehensive suite of marketing, sales, and service tools. HubSpot CRM’s white label reseller program allows businesses to provide the platform under their brand while benefiting from HubSpot’s powerful marketing and sales automation tools.
- Free Tier: HubSpot offers a free version of its CRM, which is great for small businesses that want to get started without upfront costs.
- Sales and Marketing Automation: The CRM includes tools for email tracking, lead nurturing, and detailed sales pipeline management.
- Scalability: HubSpot CRM is highly scalable, making it suitable for small businesses as well as large enterprises.
Because of its robust functionality and scalability, HubSpot is often the go-to CRM for businesses of all sizes. The whitelabel CRM reseller program makes it easy for agencies to provide powerful marketing automation features alongside CRM functionality.
5. Bitrix24
Bitrix24 is a versatile platform that combines CRM, project management, and team collaboration tools. It offers a comprehensive white label CRM system that allows businesses to rebrand and tailor the platform according to their needs.
- Multiple Features: Bitrix24 goes beyond CRM by offering tools for communication, project management, and document management.
- Customization: Its white label options allow businesses to modify the interface and features, making it ideal for companies looking for an all-in-one solution.
- Affordability: Bitrix24 offers a free plan with limited features, making it accessible for small businesses and startups.
Bitrix24’s wide array of features makes it a powerful solution for a variety of industries, from real estate to project management. Its whitelabel CRM platform is ideal for businesses looking to provide a fully integrated solution to their clients.
6. Agile CRM
Agile CRM is designed for small and medium-sized businesses that need affordable white label CRM software with marketing automation and analytics features. It is a top choice for digital marketing agencies that need a CRM with a focus on customer engagement and lead management.
- Marketing Automation: Agile CRM offers built-in email campaigns, social media integration, and sales automation tools.
- Affordability: It is one of the most cost-effective solutions for small businesses, offering a free plan and affordable paid options.
- Target Audience: Best for digital marketing agencies that need robust automation features without spending a fortune.
Agile CRM’s easy-to-use interface, combined with its strong automation capabilities, makes it a great option for CRM resellers and agencies working with small businesses that need marketing and sales tools.
7. HighLevel CRM
HighLevel CRM is a white label CRM reseller program specifically designed for marketing agencies. The platform offers a wide range of features, including marketing automation, client management, and sales tracking.
- Agency Focused: HighLevel CRM was built with agencies in mind, offering tools that help them manage their clients more effectively.
- Marketing Tools: The platform includes funnel building, email marketing, and social media management, making it an excellent choice for agencies that offer comprehensive marketing services.
- Customization: Agencies can fully customize and rebrand the platform, making it a seamless part of their service offering.
HighLevel CRM Whitelabel offers a complete solution for CRM agencies looking to offer their clients advanced tools like funnels, marketing automation, and lead tracking.
8. Salesforce Essentials
Salesforce is a global leader in CRM solutions, and Salesforce Essentials offers a stripped-down version of the platform for small businesses. Despite its smaller scope, it includes all the essential CRM features enterprises need and provides a white label CRM system for companies looking to brand it as their own.
- Reputation: As a part of the Salesforce ecosystem, Essentials is backed by the reliability and robustness of Salesforce’s technology.
- Customizable: Businesses can rebrand the platform to suit their needs, making it an attractive choice for white label CRM resellers.
- Industry-Specific: Thanks to its flexible workflows and integrations, it works well for a variety of industries, from real estate to healthcare.
Salesforce Essentials is ideal for businesses that want the power of Salesforce at a lower cost and are looking to offer CRM solutions under their brand.
9. GoHighLevel
GoHighLevel is a popular CRM platform designed specifically for marketing agencies. It offers a white label CRM software solution that enables agencies to rebrand the platform and deliver it to their clients.
- Marketing Focused: The platform includes tools for creating marketing funnels, email campaigns, and lead generation.
- Automation: GoHighLevel excels in marketing and sales automation, making it easy to nurture leads and manage customer relationships.
- Target Audience: Best for marketing agencies that want to offer comprehensive marketing and sales solutions under their brand.
With its focus on marketing automation and lead management, GoHighLevel is ideal for agencies that want to deliver a full suite of marketing tools alongside their CRM offerings.
10. Pipedrive
Pipedrive is a CRM platform that focuses on sales management and pipeline tracking. It offers a white label CRM platform that is easy to use, making it a popular choice for startups and small businesses looking for a simple yet effective sales CRM.
- Sales Focused: Pipedrive is designed to help businesses manage their sales pipelines and track interactions with leads.
- User-Friendly: Known for its intuitive interface, Pipedrive makes it easy for businesses to set up and use without extensive training.
- Customization: The platform can be rebranded, offering flexibility for companies that want to use it as their solution.
Pipedrive is ideal for businesses and startups that want an easy-to-use CRM that focuses on improving their sales processes and customer interactions.
Benefits of Having White Label CRM Software for Businesses
Choosing a white label CRM system brings significant advantages for businesses, especially those looking to streamline their operations, save resources, and build brand loyalty. Let’s break down the key benefits in more detail:
1. Custom Branding
One of the most notable advantages of using a white label CRM is the ability to customize the branding fully. With white label CRM software, businesses can add their logos, color schemes, and domain names and even modify certain aspects of the user interface. This means that your clients will feel like they’re using a unique, in-house system specifically built for their needs.
For example, if you’re a digital marketing agency or a SaaS provider, having a CRM with your brand identity helps build trust with your clients. It positions your business as a one-stop solution for all their CRM needs and establishes your brand as a technology leader. This kind of branding enhances your business’s reputation and makes it easier for clients to connect your name with the services they’re using.
2. Time and Resource Savings
Developing a CRM from the ground up is a time-consuming and resource-intensive process. It requires a team of developers, constant testing, updates, and a significant investment in both time and money. By opting for a white label CRM platform, you eliminate the need to build your system.
For SaaS companies, the best SaaS CRM API software can drastically cut down the time it takes to bring a product to market. You can immediately offer a CRM solution to your clients without dealing with the complexities of software development. This means quicker launches and faster results for your business, allowing you to scale more efficiently.
3. Increased Customer Loyalty
When you offer a branded white label CRM solution to your clients, you provide them with a seamless experience that fits into their operations. Clients tend to stay loyal to businesses that offer them customized solutions, especially when those solutions help them streamline their workflows and improve their customer management efforts.
For example, if you are a CRM reseller or a marketing agency, your clients will be more likely to stay with you if they’re already using a system branded by your company. It strengthens the relationship between you and your customers, as they see the CRM as part of your overall service offering. This can lead to increased client retention rates and a deeper level of trust with your customers.
4. Higher Profit Margins
Since you are not responsible for the development and maintenance of the CRM system, using a white label CRM allows you to focus on marketing and selling the platform. This presents a great opportunity to create additional income streams and achieve higher profit margins. You can set your pricing structure, offer subscription plans, or package your CRM services with other business tools to maximize revenue.
For white label CRM resellers, this is a golden opportunity to expand into new markets or serve niche industries. By branding the CRM as your own and controlling the pricing, you can tailor it to different market segments, including offering high-end premium packages or lower-cost solutions depending on your clients’ needs.
5. Scalable Solutions
Scalability is a critical factor for businesses, especially as client needs and demands evolve. A white label CRM system is designed to be scalable, meaning you can easily add new users, clients, or features as your business grows. This flexibility ensures that you won’t outgrow the CRM and will be able to continue using it even as your company or client base expands.
For instance, if you are a marketing agency, your client base might grow over time, and you’ll need a system that can handle increased workloads without experiencing downtime or performance issues. Many white label CRM platforms are built with scalability in mind, meaning you won’t have to worry about upgrading servers or dealing with system slowdowns as your number of users increases.
6. Faster Customization and Personalization
Every business has unique requirements when it comes to managing customer relationships, and the ability to tailor a CRM system to meet those specific needs is crucial. With white label CRM software solutions, you can personalize the platform to fit the workflows, processes, and data management practices of each client.
For instance, you can offer clients the ability to create custom dashboards, set up personalized reporting tools, or design workflows that streamline their daily operations. This level of customization ensures that the CRM meets the exact needs of the business, making it more effective and valuable to the end-users.
Use Cases of White Label CRM Platforms
White label CRM systems can be adapted for various industries, helping businesses manage customer interactions, leads, and data more efficiently. From real estate to education, white label CRM platforms provide tailored solutions that fit industry-specific needs. Here are some examples of how different sectors can benefit:
1. Real Estate
Real estate firms manage vast amounts of data, from property listings to client information and transaction histories. White label real estate software, powered by a white label CRM, can significantly streamline the entire sales process. With a customized CRM solution, agents can track client interactions, manage property details, and follow up on leads automatically. Real estate CRMs help with everything from lead generation to final deal closure, offering tools for document management, appointment scheduling, and even client communication tracking. For real estate agencies looking to increase efficiency and stay organized, a white label CRM system offers a fully branded, all-in-one solution.
For example, a real estate agent can use CRM to track leads from multiple sources, store property details, manage client requests, and automate communication. This provides a centralized platform that not only increases productivity but also enhances the customer experience by providing timely responses and follow-ups.
2. Marketing Agencies
Marketing agencies rely heavily on data and analytics to measure campaign and customer engagement success. A white label CRM platform can serve as a powerful tool for managing leads, tracking marketing efforts, and generating customer insights. Agencies can use a white label CRM to help clients manage customer data, track interactions across channels, and analyze campaign performance in real time.
By offering white label CRM solutions, agencies can provide branded platforms to their clients, allowing them to manage campaigns, track leads, and measure ROI without needing multiple software solutions. This adds immense value to the services agencies offer, positioning them as comprehensive partners in both marketing strategy and CRM management.
3. SaaS Companies
SaaS companies can integrate white label CRM software into their existing product offerings to enhance customer retention and increase brand loyalty. By offering a CRM solution under their brand, SaaS companies can help clients manage customer relationships, track user interactions, and analyze data to improve their services.
For instance, a SaaS company that provides software for e-commerce businesses can bundle a white label CRM system with their main product to offer customers additional tools for managing sales, automating marketing, and tracking customer service queries. This can be a strong differentiator in the market, allowing SaaS providers to create more value and deepen client relationships.
4. Education
Educational institutions, such as schools and training centers, can combine a white label CRM with a white label LMS to enhance their administration and communication processes. Schools can use CRM software to track student information, manage admissions, and communicate with parents and students. Training institutions can use it to track enrollments, follow up on potential leads, and manage relationships with students and faculty.
For example, a school might use a white label CRM platform to automate the admission process, follow up with prospective students, and send personalized communication. The system can also track student progress, attendance, and communications, making it easier for staff to manage relationships and improve the overall educational experience.
Conclusion
When discussing the best white label CRM software solutions, businesses often focus on features like customization and scalability but overlook a critical aspect—security. CRMs store sensitive customer data, making privacy and protection essential. This is where PureVPN’s White Label VPN comes into play. While CRMs help optimize customer relationships, integrating a white label VPN ensures that all data, especially for remote teams or cross-border operations, is secure and encrypted, protecting against cyber threats.
Pairing your white label CRM with PureVPN’s White Label VPN offers both efficiency and robust data protection. By providing this extra layer of security, you enhance your clients’ trust in your brand, ensuring their sensitive information remains safe. This combination allows businesses to focus on customer management while guaranteeing privacy and secure communications.