Protecting Virtual Healthcare Operations with PureVPN

The Need: Fortifying Virtual Healthcare Operations and Securing Medical Data

HelloRache sought to secure sensitive medical data and ensure secure, uninterrupted connections for their virtual healthcare services. They explored various advanced VPN services to address their demand for a reliable solution that offered static IPs, global secure connections, and scalability to accommodate growth. They ultimately decided to partner with PureVPN owing to its decade of experience in the field. HelloRache was quickly able to visualize how PureVPN’s capabilities aligned perfectly with their objectives, leading them to adopt the solution and work towards implementation.

1- Secure Remote Access

PureVPN’s servers in 70 locations ensure secure remote access, facilitating round-the-clock availability of HelloRache’s services. This includes efficient provisioning and de-provisioning of accounts for virtual medical assistants (VMAs), which is crucial for managing a dynamic team of over 500 members with high turnover. Moreover, HelloRache can effortlessly grant or revoke access through the admin panel, streamlining the onboarding and offboarding processes and maintaining robust security measures.

2- Secure Data Access with static IPs

PureVPN’s provision of static IP addresses allows HelloRache’s clients to whitelist their devices, granting access to systems seamlessly. This feature enhances operational security and builds trust in HelloRache’s services, with dedicated IPs in 30 locations globally. Complementing this, PureVPN encrypts data both in transit and at rest to the highest standards, utilizing AES 256-bit encryption. This comprehensive approach ensures HelloRache’s sensitive patient data remains secure and protected, further strengthening the reliability and integrity of its services.

3- Scalability to support growing teams

PureVPN offers flexible pricing plans for growing teams, providing robust network security without significant infrastructure investment. This allows HelloRache to allocate more resources to core services and client care.

The Implementation Journey

HelloRache independently integrated PureVPN’s (VPN for Teams) security services, underscoring the user-friendly interface and practical customer support provided by PureVPN. They leveraged PureVPN’s flexible subscription plans to tailor the service to their unique requirements.

Initially, HelloRache opted for an annual subscription catering to 100+ users, complete with dedicated IPs that assigned each user a unique IP address, ensuring secure and uninterrupted connections. Additionally, they secured a separate annual subscription for a shared network, optimizing resource utilization while upholding stringent security measures. Impressed by heightened security protocols, 24/7 customer support, and user-friendly features, HelloRache expanded its PureVPN subscription. HelloRache showcases a substantial user count, with over 4,700 individuals seamlessly integrated into the PureVPN platform.

“PureVPN sets an example of what customer support should be like. PureVPN has great features and an easy-to-navigate portal. It’s clear that much thought was put into the UI, which I believe is an often undervalued feature of systems in general.”