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How to Delete a Mercari Account: A Step-by-Step Guide To No-More Shopping

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Are you wondering how to delete a Mercari account? Well, you have come to the right place. In this blog, we’ll share all relevant steps to permanently delete your Mercari account.

Mercari is an online marketplace that enables you to buy and sell different products. Deleting your Mercari account will also erase your data. To avoid data loss and build data backup, you should follow the guide carefully.

Things to Know Before Deleting Your Mercari Account

Mercari Account

Consequences of Deleting Your Mercari Account

Deleting your Mercari account is a substantial step with consequences. When you choose to delete your account, here’s what happens:

Loss of Access

You lose the right to access your Mercari account. This way, you could not browse, purchase, promote, or communicate via the platform.

Data Deletion

All your account data, such as your transaction records, messages, listings, and private information, may be permanently deleted from Mercari’s servers. These records cannot be recovered, so it is crucial to back up important data before proceeding.

Pending Transactions

It’s vital to complete any pending transactions before deleting your account. Once your account is deleted, you won’t be able to finish those transactions via Mercari. Ensure that both buying and selling commitments are fulfilled to avoid any troubles with other users.

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Backing Up Your Data Before Deleting Your Mercari Account

Before you proceed to delete your Mercari account, it’s essential to protect any important data. 

Here’s how you can back up your data:

Mercari Transaction History

If you need to preserve a report of your transactions, take screenshots or notes of essential info, including object descriptions, prices, and the usernames of shoppers or sellers.

Mercari Chats Information

If you have important conversations or negotiations in the Mercari account, remember to copy and paste those conversations right into a document or take screenshots.

Listing Details

If you have created listings for items you might need to repost in the future, keep the object descriptions, snapshots, and any relevant record for your device.

Personal Information

Review your account settings and profile to make sure you have saved any non-public information you’ve provided to Mercari, which includes your transport address, email, or cellphone number.

Payment Information

Make sure you have data on any financial transactions, consisting of fee confirmations and receipts.

Step-by-Step Guide on How to Delete a Mercari Account 

In this section, we will provide you with a step-by-step guide to deleting your Mercari account:

Log in and Access Account Settings

  1. Begin accessing your account with a username and password.
  2. After signing in, go to your account settings by clicking on the profile icon on the Mercari website.

 Locate the Account Deletion Option

  1. In your account settings, navigate to the Delete Account option. 
  2. You can find it under Account Information or Privacy Settings.

Reason for Deletion

Mercari might also ask you to provide a reason for deleting your account. This step is commonly part of their remarks procedure to improve their services. Select the motive that best suits your decision.

Identity Verification

As a security measure, Mercari may additionally require you to affirm your identification before intending the account deletion. It can contain confirming your password or the use of a verification code sent to your email or mobile phone.


After verifying your identity and selecting your purpose for deletion, you will likely be brought on to confirm your decision. Mercari desires to make sure that you are certain about deleting your account.

Check Your Email

Keep a watch on your email inbox. Mercari may also email you additional commands or a link to finalize the account deletion. This email is essential for finishing the method.

By following those steps accurately, you can successfully delete the Mercari account. Remember that it is a one-way journey, and your data could be permanently erased, so be sure before confirming the deletion.

Troubleshooting Issues While Deleting Mercari Account

You can face common issues during the Mercari account deletion process, including forgetting your password or identification verification problems, which can be frustrating. We will provide solutions and suggestions to get over those challenges:

Check for Ongoing Transactions

Ensure you don’t have any ongoing transactions, disputes, or unresolved troubles. You have to solve these before deleting your account.

Clear App Cache

 If you are using the phone app of Mercari, clear its cache or try reinstalling it. It can help solve technical glitches in the app and provide a smooth process for deletion.

Use the Website

Try using Mercari’s website rather than the app to delete your account. Some customers have greater success with this approach.

Contact Customer Support

If you still face problems, reach out to Mercari’s customer service for assistance. They can guide you via email about any technical difficulties.

Can I Restore My Mercari Account After Deleting it?

Yes, you can restore your Mercari account within the time limit of 30 days after deleting it. To restore your account, log in to Mercari and follow the instructions to reactivate your account or contact Mercari customer support.

Can I delete my Mercari account from the Mobile app?

Yes, you can easily delete your Mercari account from your mobile app. Here are the steps to follow:

  1. Open your Mercari app and click on your profile picture.
  2. Select Settings, and navigate to the Delete Account option.
  3. Enter your reason for deleting the account and verify your credentials.

Will deleting my Mercari account delete my listings?

Yes, deleting your Mercari account will delete all your listings, income, and purchase history. Make sure to secure any vital facts or records out of your account before deleting them.

What happens to my Non-Public Information after deleting my Mercari account?

Mercari will delete your records after 30 days of deleting your account. However, a few data can be retained for legal or regulatory compliance.

Protect Your Data at All Costs  

With this blog, you know how to delete a Mercari Account while troubleshooting common issues. Ensure that your data is secure before you start the process. If you want to recover it, remember to do it before 30 days, as there’s no turning back after deletion.

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Anas Hasan


September 19, 2023


9 months ago

Anas Hassan is a tech geek and cybersecurity enthusiast. He has a vast experience in the field of digital transformation industry. When Anas isn’t blogging, he watches the football games.

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