How to Get Unbanned From PUBG Mobile
PUREVPNHow To GuidesHow to Get Unbanned From PUBG Mobile 

PUBG BattleGround has 415 thousand peak concurrent players. 

Initially, it was released for PCs, but soon, it gained popularity for its mobile version as people prefer playing games on their smartphones as they are more convenient. 

Players can play using three modes: solo, duo, and squad. 

People love the game’s features but sometimes feel troubled if banned. 

In this article, we will tell you what you can do to get unbanned from PUBG mobile.

How to Get Unbanned From PUBG Mobile

Problems Faced by Players on PUBG Mobile 

Here are some frequent issues that players face on PUBG mobile.


There are many salty players in PUBG. Hackers use aim bots, speed hacks, and other features to achieve their objectives. Another concern that players face is Stream sniping. 

Since streamers share their location with the viewers online, players with ill intent kill the streamer because they know their place.

To deal effectively with this situation, streamers complained to Bluehole about it. Consequently, an anti-cheat program, BattlEye was launched that bans players who attempt to use cheats such as aimbots or other hackers.

PUBG bans users to prevent them from disrupting the gaming experience of others on the platform.


Bann in Various Locations 

PUBG is banned in multiple countries because the game is too addictive and deteriorates players’ health. Other countries are concerned about the increasing screen time and potential for violent behavior that stems from playing PUBG. 

Lastly, it is also banned in countries for privacy reasons, as the location of players can be tracked. 

Nepal, Afghanistan, China, and Jordan are the countries that have banned PUBG. 

Why Is PUBG Banned in Many Countries?

PUBG has faced controversy and bans in various countries for several reasons. In the following section, we have discussed a few of them. 


To be specific, PUBG is banned in various countries because it promotes violence. The graphics and illustrations in the game are very gory, which is against the policies of many governments like China.

However, Tencent Games removed blood elements from the game when a player was killed to eradicate the bloodshed.


PUBG has become an addiction, which is creating severe health problems for players. Countries have banned PUBG to keep the youth away from the long-term consequences of gaming addiction. 

It is shown that playing games impairs players’ eyesight, increases obesity, deteriorates posture, and frequently causes headaches. 

Social Isolation 

By playing PUBG, players are becoming socially isolated as they spend most of their time on their phones. It can significantly diminish their social skills and make them lonely. 

To encourage gamers to connect with people in the real world, certain countries have imposed restrictions on playing PUBG. 

Psychological effects 

Research studies have shown that there is a severe correlation between PUBG and increased depression and anxiety in players. 

As mentioned above, players are getting socially distant, which makes them depressed as they don’t have real-life friends to spend their time with. Additionally, violent behavior also affects the mental health of players. 

Waste of Time

Youth is an asset of every society. Most PUBG players are between the ages of 18-25 years old.

Some countries believe that playing PUBG is merely a waste of time. Young people should invest their time and energy in productive activities rather than playing games online. 

Therefore, PUBG is banned in certain countries to redirect the focus and attention of youth to something valuable and worthwhile. 

Why Does PUBG Ban Accounts 

On several occasions, PUBG also bans the account of its users. 

In the following section, we have provided a few reasons why your account may be banned.

Violating Terms and Conditions 

If you violate the terms and conditions of PUBG, your account will be suspended. PUBG will put restrictions on your budget and disrupt your gaming experience. 

Following rules and not violating them is the simplest method that you can implement to circumvent bans. 


You can report that account if you find out a player is cheating in the game and employing deceptive tactics. 

The system will immediately review the request to determine whether a player intentionally cheated. If they do, their account will be banned.


Bullying players from the opponent teams is a common practice to decrease their morale. Players can communicate with each other through chat boxes and voice calls. 

Often, they get involved in heated conversations that include hate speech. A player who gets offended may report the account of the user who hurled slurs at them. 

PUBG will undoubtedly take that account down, as it takes reports seriously to maintain a healthy gaming environment. 

How To Unban PUBG Mobile

The duration of the ban can vary from 3 days to 10 years. You can get your PUBG account unbanned by following the instructions below:

  1. You will get a notification notifying you about your account suspension. 
  2. Take a screenshot
  3. Click on File Claim.
  4. Scroll down to the JailBreak Related option.
  5. Ask the bot questions related to JailBreak by simply typing JailBreak Related. 
  6. Tap Incomplete and type Jailbreak Related until you get the option of “Contact Us.”
  7. Tap Contact Us to submit your case.
  8. In Occurrence Time, specify the date you got the ban.
  9. In the problem description, explain why your account got banned. For example, “ I have multiple UCs in my account.”
  10. Next, upload the screenshot of the notification you received.
  11. Tap, Submit my case.

Once submitted, you will receive a message in the chat box confirming your request submission. Within 5-7 days, the PUBG support team will contact you. 

PUBG Mobile Ban Appeal via Email

Sending an email to PUBG to appeal is the simplest method. Usually, you must submit the appeal through the in-game strategy, but writing an email also works perfectly.

All you need to do is email from your registered email address. We have attached a screenshot of an example for your ease. 

Please attach a screenshot of your profile, jailbreak-related chat box conversation, and the ban notification you got, and then send it. 

You’ll hear back from the PUBG team within a week, so keep your email account active. 

PUBG Unban Appeal on BattlEye

You can submit an appeal if your account got banned due to cheating or teaming up with a hacker.

The process for appealing a PUBG BattlEye ban is pretty simple. You can either fill out this contact form or email

  1. Click on The Anti-Cheat Gold Standard » Contact – BattlEye
  2. Open the form and start filling out all the information.
  1. Select “Ban appeals” in the contact category.
  2. Next, mention your name and email address so the team can reach you.
  3. Type the subject of your form. It can be “Request For Account Unban.”
  4. In the message, write a detailed description of how and why your account got banned.
  5. Confirm the privacy policy by tapping on it.
  6. Finally, tap Submit.

You can also send an email to BattlEye in the same format. 

Use a VPN (Virtual Private Network)

As mentioned above, hackers frequently hack the PUBG accounts of streamers because their location is accessible. If a streamer faces this problem, you can use a VPN to keep your location hidden.

PUBG is banned in several countries, as we have discussed earlier. However, if you live in one of those countries and want to play PUBG with your friends, you can do so using a VPN.

PureVPN, with its IP masking technology, assigns you a new IP address. You can use the extensive 6500 servers available in 70+ locations to set your location. 

You can also change your location to a different server or a location where PUBG is not banned. This way, you can play PUBG with your friends worldwide without any restrictions. 

It is also straightforward to use PureVPN.

  1. Download PureVPN.
  2. Purchase a subscription.
  3. Connect to a server and enjoy a safe and restriction-free gaming experience. 

PUBG Bans are Not the End of World

As a gamer, seeing yourself banned from your favorite game is heartbreaking. Before you even start playing, promise yourself that you will play ethically. 

More than anything, this alone will help you avoid bans. Also, use our methods, as mentioned above, to get yourself unbanned.


Marrium Akhtar


November 10, 2023


7 months ago

Marrium is a dedicated digital Marketer and an SEO enthusiast who is skilled in cracking SEO codes. Other than work, she loves to stream, eat, and repeat.

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