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According to a study, every third of delivery drivers admitted to having stolen food on a delivery job.
Other than that, there are various food delivery app risks, such as online payment fraud, account takeover fraud, and refund abuse. Let’s say you want to delete Doordash – we will tell you how.
What is Doordash?
Doordash is the biggest food startup in the United States. It has captured more than 50% market share in just over eight years. The company Doordash was founded in 2012 by two friends, Tony Xu and Evan Moore.
Earlier, it was known as Palo Alto. After receiving funding, they changed the name to Doordash in 2013. Doordash is among the top US food delivery services. (65% Doordash followed by 23% UberEats).
Doordash endeavors to bring maximum revenue to local businesses. With constant efforts and dedication, Doordash has also started to deal internationally. It was launched in Canada, Melbourne, and Japan as well.
Doordash Account
Doordash provides the facility of creating an account for its customers to order food. Having a budget is convenient as you can get multiple options to choose from based on your location.
With the help of the application, you can track orders, monitor your deliveries, communicate with dashers, and estimate the delivery time.
Also, if you’re a delivery person, you need a Doordash account.
Why Do People Want to Delete their Doordash Account?
Apart from creating a Doordash account, most people want to delete it for various reasons. Let’s explore those reasons in the following section.
Dissatisfaction
When you find yourself consistently receiving cold food, experiencing late deliveries, and encountering missing items with Doordash, it becomes frustrating.
Instead of ignoring occasional mistakes, these repeated issues may drive you to explore alternatives. This can ultimately lead you to consider deleting your Doordash account.
Data Breach
The company reported in 2022 that the data of a few customers, delivery partners, and merchants was compromised due to some third-party vendor phishing campaign.
Customers who created their accounts before 2018 had to bear the brunt.
This incident led many people to delete their accounts, and some customers still have trust issues with the application. That is another possibility why they may want to delete the Doordash account.
Doordash Scams
Customers have reported several fraudulent activities associated with Doordash service. For instance, many have received texts from unauthorized people claiming to be someone from Doordash and asking for sensitive information.
To avoid fraudulent orders and activities on their accounts, customers may choose to delete their Doordash accounts.
Not Delivering within a Particular Location
Customers who experienced consistent order cancellations due to their location may find the situation frustrating. Learning that Doordash riders deliver outside their area can lead many to explore alternatives.
In such a situation, they may switch to another food delivery service and, in some cases, decide to delete their DoorDash accounts for a more reliable experience elsewhere.
Dashers are Treated Unfairly
Doordash received criticism for hiding the dasher’s tip. If a customer leaves a heavy premium on the order, Doordash doesn’t show the total price of the order. Instead, they are offered an approximate cost of the delivery.
Customers sometimes delete the app to retaliate against the company for unfairly treating their riders.
Exploitation of Restaurant Partners
Recently, DoorDash leveraged its market power to impose agreements on restaurants prohibiting them from increasing food prices for delivery orders. Consequently, restaurants were burdened with the responsibility of covering the costs associated with delivery.
This placed pressure on these restaurants, already operating on narrow profit margins. As a result, many customers chose not to support a company that took advantage of the very businesses it relies on for its services.
Expensive Service
Doordash service is not economical for some customers as they have to pay for the food, delivery charges, and tips. The dasher only picks it up if it’s a no-tip order. Customers delete their Doordash account and explore alternative services that are more economical.
Stolen Food
Many customers reported that their food still needed delivery despite paying the amount. Companies need to pay their riders more salaries, and they depend on tips to make ends meet.
If a customer refuses to pay a premium, the dasher either doesn’t pick up the order or steals it.
The customers not only waste their time and money, but they also don’t even get the food. Stealing food leads to losing trust in the service and preferring other options.
How to Delete a DoorDash Account?
If you are facing any of the concerns mentioned above and want to delete your DoorDash account, follow the steps below:
On App:
- Open up the Doordash App.
- In the bottom corner, tap on Account.
- Scroll down to Frequently Asked Questions.
- Next, tap on Customer Support.
- Then, scroll down to Chat with us in the DoorDash App.
- Sign in to your DoorDash account using your login credentials.
- Once you’re logged in, a chatbot will automatically appear.
- Tap on DoorDash issues.
- Once connected with the customer support representative, briefly explain your issue and prompt the representative to delete your account.
That’s it! The representative will help you with the account deletion process.
Website:
- From the browser, go to www.doordash.com
- After logging into your account, tap on three small horizontal lines in the top left corner of the screen.
- Scroll down to Account.
- Click on the Manage Account option.
- You will be given two options to choose from. Before deleting your account, if you want to download your data, you can request it by clicking Request Archive.
- To delete your Doordash account, click the option below, Delete Account.
- Go through the two-step verification process and enter the confirmation word or code sent to your registered mobile number or email.
- Press Submit, and your DoorDash account will be deleted permanently.
Smart Phone (Android and iPhone):
- Open your Chrome browser and search DoorDash.
- Click on the DoorDash website and sign in to your account.
- Tap on Account.
- Click on the Manage Account option.
- To delete your Doordash account, click the option below, Delete Account.
- If you have a two-step verification enabled on your account, enter the confirmation code sent to your registered mobile number or email.
- Confirm your action by clicking Delete Account, and your account will be deleted.
Alternatives to DoorDash
You may explore other options because you are deleting your Doordash account. Here are a few other services you may want to study.
Uber Eats
Uber Eats is an online food delivery service that was started in 2014. As of 2021, UberEats services were active in over 6,000 cities across 45 countries.
It offers a fast delivery service with a small delivery fee. You can schedule orders for a later time as well. Uber Eats mentions the amount of tip riders receive from the customers, unlike DoorDash.
GrubHub
Another alternative to DoorDash is GrubHub. It started in 2004, and ever since then, it has partnered with more than 300,000 restaurants in over 4000 cities.
GrubHub offers its customers a monthly subscription with which they can enjoy several benefits. You can enjoy unlimited free delivery and exclusive deals at selected restaurants.
PostMates
PostMates is an online service that offers food and grocery delivery to its customers. They deliver the goods in less than an hour to ensure the groceries and nutrition are delivered fresh.
Postmates has a fixed fee for delivery depending on the pick-up and drop-off locations.
Seamless
Seamless has been around since 1999. It had the most significant revenue growth rate among New York State technology companies in 2005. It is a great option to get affordable meals most conveniently.
Seamless lets you find food depending on your mood and location. It also filters the searches based on price and ratings. You can also place orders depending on the delivery time.
How to stay Safe from Food Delivery App Scams
Here is how to stay safe from food delivery app scams.
- Verify
Verifying the developer information of an app is crucial to avoid falling victim to scams. Remember, malicious actors create fake applications with similar names.
When downloading an app, check the official app store listing for the developer’s name and visit their website for additional confirmation.
Legitimate developers maintain consistency in branding, provide contact information, and typically have positive user reviews.
- Be Cautious with App Permissions
Being cautious about granting unnecessary permissions to food delivery apps is essential for safeguarding your privacy and device security.
App permissions dictate what data and functionalities an app can access on your device. Legitimate apps generally request only the permissions necessary for their core functions.
It’s advisable to review and understand the permissions an app is requesting before installation. Only approve those that are essential for its intended functionality.
- Read the Reviews before Downloading
By reading reviews from other customers, you can protect yourself from potential risks. Scammers infect food delivery apps to scam people in multiple ways.
By reading the reviews, you can gauge whether the app is authentic.
You should read the app’s most recent views and overall rating. If most thoughts are negative with a low rating, it reflects that this food delivery app is fake. Thus, always go through the reviews section of the app you want to download.
- Watch for Red Flags
There are multiple red flags to watch out for. The most prominent one is a food delivery service with an unverified driver. If a rider delivers your food without a company ID card and uniform, it’s a sign that the company might not be legitimate.
Secondly, receive unwanted texts or calls from the food delivery service. It can be a red flag as legitimate companies don’t reach their customers randomly and ask for sensitive information.
Thirdly, scammers create fake food delivery apps and sell costly products. You should compare the price of goods with other apps to get an idea of a fair price for the product.
If you notice a price difference, it’s advisable to uninstall the app, as it’s most likely a scam.
Lastly, if the app lacks a real-time order tracking feature, it indicates risk and could point toward fraudulent activity or stealing.
- Use Secure Payment Methods
Legitimate companies have a proper privacy policy to ensure safe and secure payment methods.
As most customers prefer paying online, these companies use encryption to safeguard customer payment data from theft and fraud.
A sign of a fake food delivery company is when it offers limited payment options.
Reputable companies provide unlimited payment options to their customers, like credit cards, debit cards, and PayPal.
It is pivotal, especially for new app users, to research the payment processor to guarantee a secure experience.
- Use a VPN
Base-level security is of utmost importance, and it always starts with a reliable VPN like PureVPN. It can provide you with encryption, anonymity, and protection.
Most of us use the shared IP option, where the trouble begins. Because our IP address is flooded with third parties, anyone can approach our devices and scam us.
With PureVPN, you can also get your hands on a dedicated IP so your internet traffic stays secure.
No Food Order is Worth the Scam
On the Internet, your top priority should be to stay secure, and if any food delivery application is not providing you with security, then deleting it is the best option.
Make sure you stay safe while you are ordering food. Remember! No food order is worth the scam.
Frequently Asked Questions
Why can’t I delete my DoorDash account?
You need to delete it using a laptop or web browser. The option for deleting it from the mobile app is not available.
What happens when you delete a DoorDash account?
You cannot access your Doordash account if you delete it. If you have deactivated it, you can reaccess it by reactivating it.
Can I permanently delete the DoorDash account?
You can do it with some basic steps using your web browser.
Can I delete my Dasher account??
Yes, you can delete it. First, you must cancel your schedule and ask customer support to deactivate your account.
PureVPN
October 24, 2023
6 months ago
