At PureVPN, safeguarding user privacy is not just a commitment – it’s the foundation of everything we do. That’s why we continue to publish our annual Transparency Report, now available in our Trust Center.
It offers a clear record of the number and nature of requests we receive over the past year, highlighting our unwavering commitment to transparency and user trust.
PureVPN No Logs Policy: Privacy Built by Design
As a verified no-logs VPN, PureVPN does not collect or retain user activity logs, IP addresses, browsing history, or connection timestamps. Although we report the number of requests received, our no-logs policy ensures we have no user data to connect to these requests or disclose to any party.
This is the foundation of the PureVPN no logs policy – and it’s a promise backed by independent audits and reviews.
Key Takeaways from the PureVPN Transparency Report 2024
Here’s a breakdown of the requests received during the past year:
| Legend | Details | Count |
| Intellectual Property Takedown | P2P infringement takedown notices | 59,126 |
| Court Order | Court-issued legal process for law enforcement purposes | 0 |
| Subpoena | Legal process in criminal proceedings for user info | 6 |
| Emergency Disclosures | Disclosure requests to prevent serious physical harm | 24 |
| Spamming Complaints | Huge volume spam email complaints | 64 |
Because in an era where data requests are rising, it’s not enough to say “we care about privacy.” You deserve the facts.
1. Intellectual Property Takedown Requests
These include DMCA and copyright complaints claiming misuse of copyrighted content via our IP addresses. In 2024, we received 59,126 such requests.
While these claims alleged misuse of our IP addresses, PureVPN did not and cannot provide user data, thanks to our strict no-logs policy.
2. Emergency Disclosures Report
We received 24 emergency disclosure requests citing imminent threats to life or safety. Despite the urgency, no user data was shared, as our infrastructure is designed to retain no personally identifiable information or connection logs.
3. Spamming
Spammers occasionally exploit VPN IPs to send unsolicited emails or phishing attempts.
Throughout 2024, PureVPN received 1,229 spam-related complaints. While we actively mitigate it at the network level, our zero-logs design ensures we cannot trace or associate these activities with any users.
4. Court Orders
Zero court orders were received in 2024. Even if such orders are presented, we simply have no user information to disclose or surrender.
5. Subpoenas
In 2024, PureVPN received 6 subpoenas requesting user information. As always, no data was shared or produced because we believe in a user privacy-first approach.
PureVPN’s Commitment to Transparency & Privacy Remains Unchanged
While these figures reflect the volume and types of requests PureVPN receives, our systems are engineered to have no identifiable user data to tie to these events.
Users often ask, “Does PureVPN keep logs?” or “Is PureVPN safe?” – our “Always-On” audit policy ensures that your data stays private, regardless of the requests we receive.
Why Is This Important?
When choosing a VPN, it’s easy to get caught up in promises. But the true test of any privacy provider is what happens when authorities, corporations, or intermediaries come knocking.
Our Transparency Report proves:
- We assess every request carefully
- We uphold the no-logs commitment, no matter the request type or urgency
- We operate under privacy-first systems that ensure no data exists to hand over
This isn’t just about ticking compliance boxes – it’s about protecting your right to privacy, even when others demand otherwise.
Why Transparency Reports Matter
In the VPN industry, transparency reports provide users with insights into the evolving landscape of data requests and pressures VPN providers may face.
At PureVPN, we believe users deserve to see these numbers, not just promises, because informed users make safer choices.
Our no-logs promise, reinforced by audits and visible in every PureVPN review, means that even in the face of subpoenas, court orders, or emergency disclosures, there is simply no user data retained that can be shared.
Trust, Verified by Industry Standards
Beyond our PureVPN privacy policy, we are also a proud member of the i2Coalition’s VPN Trust Initiative (VTI), advocating higher transparency and accountability across the VPN sector.
Our PureVPN Trustpilot reviews further reflect the confidence users place in us as a safe, no-logs VPN provider.
Download PureVPN & Protect Your Privacy with Confidence
If you’re ready to experience privacy that’s designed, verified, and transparent, install PureVPN today.
Whether you want to download PureVPN for Windows or any other platform, you can do so knowing you’re backed by one of the most transparent VPN providers globally.
Want to see the full breakdown of PureVPN’s 2024 Transparency Report – including when we received P2P notices, spamming complaints, court orders, and more? Click here to explore the complete Transparency Report.