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At PureVPN, safeguarding user privacy is not just a commitment – it’s the foundation of everything we do. That’s why we continue to publish our annual Transparency Report, now available on our Trust Center.
It offers a clear record of the number and nature of requests we receive over the past year, highlighting our unwavering commitment to transparency and user trust.
PureVPN’s No-Logs Promise
As a verified no-logs VPN, PureVPN collects no user activity logs, IP addresses, browsing history, or connection timestamps. Independent audits confirm this, ensuring we have no data to share, no matter the request. This no-logs policy is the cornerstone of our mission to deliver global internet security.
Why Transparency Reports Matter
When choosing a VPN, it’s easy to get caught up in promises. But the true test of any privacy provider is what happens when authorities, corporations, or intermediaries come knocking.
Our report empowers you with insights into these interactions, proving PureVPN is a safe, no-logs VPN provider. By sharing these details, we foster internet freedom and accountability, giving you confidence in your digital privacy.
Our Transparency Report proves:
- We assess every request carefully
- We uphold the no-logs commitment, no matter the request type or urgency
- We operate under privacy-first systems that ensure no data exists to hand over
This isn’t just about ticking compliance boxes – it’s about protecting your right to privacy, even when others demand otherwise.
Key Takeaways from the PureVPN Transparency Report 2024
With over 60,000 data requests received, mainly from the United States, the United Kingdom, Germany, India, and the Czech Republic. However, there was not a single data disclosure, thanks to our no-logs policy.
Here’s a full breakdown of the requests received during the past year:
Request Sources:
- 798 from data centers.
- 26 from law enforcement agencies.
- 18 from cybersecurity firms.
- 5 from policy authorities.
- 11 from cyber threat notification groups.
- Rest from other entities.
| Request Types | Details | Count |
| Intellectual Property Takedown | P2P infringement takedown notices | 59,126 |
| Court Order | Court-issued legal process for law enforcement purposes | 0 |
| Subpoena | Legal process in criminal proceedings for user info | 6 |
| Emergency Disclosures | Disclosure requests to prevent serious physical harm | 24 |
| Spamming Complaints | Huge volume spam email complaints | 64 |
| Hack Attempts | Attempts to gain unauthorized access via SSH/RDP | 208 |
| Malware Data | Botnet, port scanning, and malware activities | 480 |
| Phishing Reports | Hosting of phishing URLs on our IPs | 97 |
| DDoS Attacks | DDoS, DNS amplification attacks | 380 |
| Total | 60,385 |
Because in an era where data requests are rising, it’s not enough to say “we care about privacy.” You deserve the facts.
1. Intellectual Property Takedown Requests
In 2024, we received 59,126 intellectual property takedown notices related to peer-to-peer (P2P) infringement. These requests came from data centers, compliance agencies, cybersecurity organizations, and anti-piracy groups across the United States, Germany, India, and the United Kingdom.
2. Emergency Disclosures Report
We handled 24 emergency disclosure requests from law enforcement and other authorities across various regions. Despite the urgency, no user data was shared, as our infrastructure is designed to retain no personally identifiable information or connection logs.
3. Spamming
Spammers occasionally exploit VPN IPs to send unsolicited emails or phishing attempts. We received 1,353 complaints related to spamming and other security issues, primarily from data centers, including:
- Spamming: 64 reports of high-volume spam emails.
- Hack Attempts: 208 attempts to breach SSH/RDP protocols.
- Malware Data: 480 cases involving botnet detection, port scanning, and Andromeda malware.
- Phishing Reports: 97 instances of phishing URLs hosted on our IPs.
- DDoS Attacks: 380 reports of DDoS and DNS amplification attacks.
4. Court Orders
In 2024, we received zero court orders for law enforcement purposes. This absence underscores the strength of our privacy-first infrastructure and our commitment to limiting data collection.
5. Subpoenas
We processed 6 subpoena requests in 2024 from various entities, including domestic policy councils and law enforcement agencies, seeking basic details such as names or addresses for criminal proceedings. With no user activity data stored, we disclosed nothing, upholding your privacy.
A Look Back: 2024 vs. 2023
This year, we processed 60,385 requests and complaints, a 16% decrease from the 71,778 received in 2023. This reduction reflects our proactive efforts to strengthen security protocols and address potential issues before they escalate. Importantly, no requests in 2024 resulted in any user data disclosure, aligning with PureVPN’s no-logs commitment.
Trust, Verified by Industry Standards
Beyond our PureVPN privacy policy and our “Always-On” audit, we are also a proud member of the i2Coalition’s VPN Trust Initiative (VTI), advocating higher transparency and accountability across the VPN sector.
Our PureVPN Trustpilot reviews further reflect the confidence users place in us as a safe, no-logs VPN provider.
Download PureVPN & Protect Your Privacy with Confidence
If you’re ready to experience privacy that’s designed, verified, and transparent, install PureVPN today.
Whether you want to download PureVPN for Windows or any other platform, you can do so knowing you’re backed by one of the most transparent VPN providers globally.
Want to see the full breakdown of PureVPN’s 2024 Transparency Report – including when we received P2P notices, spamming complaints, court orders, and more? Click here to explore the complete Transparency Report.
