The PureVPN website saw a huge jump in number of visitors when compared to 2017. The introduction of fresh and relevant information helped improve the number of returning visitors too!
You continued to surprise us beyond our wildest imaginations. Our app downloads skyrocketed in 2018, thanks to your growing trust.
Unprecedented growth! Open feedback, countless optimization and an action oriented approach enabled 2018 to break a long standing user growth benchmark!
As one of the only VPN providers offering Dedicated IPs, the number of people utilizing the feature continues to grow! Ongoing optimization will ensure easier usage and increased reliability.
From 750 to 2000, quite a leap wasn't it?
Over 4k requests for new locations and suggestions for increased server options in existing locations.
Our server infrastructure was beefed up to over 2000+ servers! Continually optimized for security and quick connectivity! A truly GLOBAL footprint!"
Lots of coffee and LOTS of new affiliate partners! Exploring everything from websites to coupon sites to content creators, our partner network grew like never before!
Up to 20% of new users felt VPN technology is overly complex. Approximately 300 users requested setup guides for varying topics.
A dedicated Customer Success Team was formed that analyzed, reviewed and mapped all the steps required for anyone to fulfill the desired action. This team continues to optimize articles and guides everyday"
Being the most feature rich VPN provider in the industry requires a LOT of work! In 2018, PureVPN now employees over 200 people all over the world!
A majority of our new users voiced concerns that our 7-day policy wasn't enough to gauge the service and its offerings.
Here’s an Industry First! PureVPN announced a 31 Day Refund Policy. Subscribe and test to your heart’s content – If still not satisfied, we'll give you all your money back!
Don't take it from us... Renowned German IT experts AV-Test GmbH put PureVPN to the test and we passed with flying colors!
Surveys by VPN enthusiasts visiting the site suggested that the website could be more appealing and easier to navigate.
Design overhaul. Industry experts were flown in from Australia, United States and Germany and following their advice, the PureVPN experience was done over!
We changed our approach to app updates. By assigning a cross functional team called MVP, our response to bug identification and fixes has reduced by 50%!
3% of PureVPN users shed light on connection reliability, unexpected connection drops and delayed successful connections to servers.
Load balancing, server optimization, infrastructure simplification and a lot of Ingredient Tomato-X has shown increased connection success rates and improved connection reliability.
What's worse then not getting help when you need it most? Software improvements helped reduce the need for support while implementing better support mechanisms ensured we respond faster to those in need. Get in touch whenever you'd like!
"Please Unblock Netflix US”, “Please Unblock ESPN US”, “Please Unblock HBO Go!’’
Ask and you shall receive! Over 70 channels have been unblocked and list continues to grow!
97% Approval Rating from over 7k Reviews More than any VPN provider in the industry Nuff said…
We added support for IKEv2 on Android and OpenVPN on Mac to ensure better speed, connectivity and security for our users.
Willingly asked 90,000 hackers from the BugCrowd platform to push the service to the limit…
No sweat! No critical vulnerabilities reported!
Another first in our long list of achievements. PureVPN became the first VPN to rethink privacy and data handing practices by becoming the first GDPR-Compliant VPN - endorsed by CNET.
Proactive actions at PureVPN never stop. We're constantly scanning the horizon and patching our infrastructure, software, and code to stand firmly in the path of emerging threats.
Responsible and privacy enthusiast PureVPN Users helped reimagine IKS from strach in efforts to offer better security and peace of mind to our users.
We revamped our support guides with the latest hacks to help our users get the most from our service.
6% requested an all-encompassing app for Linux
We delivered. Introducing the PureVPN Linux App! For the power Linux users out there!
Creating a new server is easy, optimizing it for speed and streaming accessibility is a whole different story. The dedicated Buffer Team help improved connection speeds by 6% this year!
18% Users suggested that if the time to connect a server reduced, PureVPN usage would drastically increase!
By digging deep into our server infrastructure, optimizing apps and improving authentication parameters, we’vereduced the time to connect to a server by 300 milliseconds!
Apps are now smaller, streamlined and designed to work seamlessly while you securely browse the internet!
In a rush? Don't ever compromise on your privacy and security. Use quick connect to quickly connect to best server availble.
Stay tuned for an even better...