As the error message itself suggests that this issue is mostly related to the internet connection between the device and Netflix app. However, it may also appear due to:
While there isn’t a single fix for the error, but rather a series of solutions that you need to try and see which one works for you. Keep scrolling for the step by step tutorials and make sure that you try them in ascending order.
Solution 1:Check your Internet Connection
Since this pesky error arises when the Netflix app fails to connect to the network, every 8 out of times it is due to a faulty or bad internet connection. Bad not only refers to a slow or lagging connection speed, but other factors mentioned below may also cause the error.
Try switching to a different network, like your mobile data for example. If that solves the problem, then the problem lies with your current network. If the error still persists, you may also power cycle your smartphone and the internet router to see if it works now. Even if that doesn't fix the error, you can try the solution below.
Solution 2: Reset the Netflix Application
Sometimes this error may also arise due to corrupt data or modules set in bad configuration within the Netflix app. This common behavior mostly happens with smartphones which have been recently rooted. If that’s the case then you can fix the pesky error by resetting the Netflix app using the following steps.
Note:The steps below are for Android. iOS users can replicate them as per their iOS devices.
Solution 3: Reinstall the Netflix Application
If the above two methods fail to resolve the error, you can try reinstalling the Netflix app on your Android device. Reinstalling would remove all existing modules of the app from the device which may fix the error. Here’s how you can do it: