Whenever you need any form of assistance regarding PureVPN, you can approach a representative through the Live Chat option on the website.
It doesn’t matter what type of query you have regarding PureVPN. From a slow connection to troubles logging in, PureVPN’s friendly customer representatives will eagerly sort it out.
PureVPN provides four main means to address your concerns: Live Chat, Contact Us, Email, and Support Centre.
Head over to the website (PureVPN). On the right side of the page, you’ll see a green Live Chat option below. Click the option, and a chat will open. A customer representative will be assigned to you, and you can begin explaining your query.
PureVPN’s dedicated contact us page is your entry point for any queries/suggestions/improvements you have in mind regarding the VPN service.
Once you’re on the page, we’ll need basic information to get back to you, such as your Name, Email Address, the country where you’re residing and a message you have for us.
After you’re done typing the message, you can submit the query. A dedicated team member will review your concern, and get back to you. The average response time can range from mere minutes to a few hours.
Queries are common, and we highly appreciate any form of engagement with our customers. To reach out to us and find more about the VPN service, you can email us at [email protected]
PureVPN’s Support area hosts a plethora of information regarding the VPN service and VPN in general.
Once there, you’ll come across information on Setup Guides, Troubleshoot, Account and Billing, VPN Use Cases, and Frequently Asked Questions.
You can generate a ticket by logging in to PureVPN’s Member Area with your credentials. A support agent will look into your query and resolve the issue accordingly.