Netflix has user friendly apps for almost all operating systems. With the recent release of its app for Windows 10, the majority of users switched from streaming on the website to the desktop application. The app is as easy to use as the website and offers some more nifty features. However, the downside is that Windows 10 users often have to struggle with a few Netflix code errors that prevent a specific title to be played.
The infamous error message “We’re having Trouble Playing this Title Right Now” can pop up due to a number of reasons like:
If the installed Netflix app has been corrupted or damaged, it may cause the error message.
The Netflix desktop works by connecting to the Netflix server so incorrect network configuration may also lead to the error.
The error may also pop up if the display adapters drivers installed have been outdated.
Below is a list of quick solutions that you can try to fix the issue on your Windows 10.
Note: Make sure that your Windows is updated and you have a stable internet connection for these steps to work.
Solution 1: Allow Netflix App to use GPU
It’s a simple solution that quite often works like a charm. You can allos the Netflix desktop app to use your graphics card by following these steps:
If you find still find the error, try the next solution.
Solution 2: Update Display Drivers
This error may also pop up due to outdated display adapter drivers. You can update the drivers and try fixing the issue using the following steps:
Solution 3: Reset the Application
This error may also arise if the installation has been corrupted which may be resolved upon resetting the Netflix desktop app. Here’s how:
Solution 4: Flush Your DNS
Sometimes flushing the DNS with a prompt command may also help fix the error. Follow the steps below:
While we are positive that after so many efforts this pesky error must be gone now but in case if is still persistent, try the solution below as a last resort.
Solution 5: Delete mspr.hds file
Netflix uses Microsoft’s PlayReady technology for streaming DRM (Digital Rights Management) protected content and sometimes the mspr.hds (Microsoft PlayReady HDS) file stored may be the root cause for the error. You can try deleting it to see if it resolves the problem by using these simple steps.
Note: Windows will automatically create new mspr.hds file once you delete the existing one.