Try PureVPN with 31-Day Money-Back Guarantee
We’re so confident you’ll love PureVPN, we back it with a 31-day money-back guarantee. Try it, test it, and only keep it if you’re happy.
31-day money-back guarantee
Sign up, explore every feature, and see how PureVPN fits your life. If it’s not right for you, get a full refund within 31 days.
How Does it Work?
If you’re new to PureVPN, you get 31 days to try it without worry. Not fully happy with the speed, privacy, or features? Simply reach out to our 24/7 support team via live chat or email, and we’ll process a full refund, no questions asked.
Why It’s Better than a VPN Free Trial?
Most free trials limit features, devices, or time. With PureVPN, you get 31 days of the complete experience: unlimited bandwidth, all servers, every feature, and 24/7 support. Yes, your payment method is charged upfront, but if you’re not happy, we’ll return your payment in full.
Why 31 Days money-back guarantee?
A week or two is barely enough time to see how well a VPN service really works. We give you 31 whole days so you can test PureVPN for streaming, gaming, browsing, and travel. Take your time, try everything, and decide with complete confidence.
Award-winning VPN. Pioneer in cybersecurity for 17 years
What You Get With PureVPN
Frequently Asked Questions
Read on to find answers to frequently asked questions about PureVPN
How do I request a refund?
To request a refund, simply contact PureVPN’s 24/7 support team through live chat or email within 31 days of purchase. They’ll verify your account and process the refund quickly, without making you go through lengthy forms or unnecessary steps.
How long does it take to get my money back?
Refunds are usually processed right away after approval, but the exact time depends on your payment provider. In most cases, the money is credited back within a few business days, though some banks or methods can take slightly longer to reflect.
Which payment methods are eligible for refunds?
Refunds are issued back to the original payment method you used to purchase PureVPN, excluding cryptocurrency. Most major options like credit cards, PayPal, and other supported gateways are covered.
How will the refund be processed?
The entire refund amount will be credited to your original payment method as soon as possible. For example, if you paid through PayPal, your PayPal account will be credited. If you paid via credit card, you will see the refund reflected in your bank statement.
Is the warranty for 1 month or 31 days?
PureVPN guarantees a full refund for exactly 31 days. For example, if you place your order at 1 pm on December 1, you can contact customer service at any time before 1 pm on December 31 and request a full refund.