How to Fix Netflix Error Code m7361-1253

Published: July 02, 2019

The dawn of online media streaming services such as Netflix has transformed the way people consume video content, and for all the good reasons. They offer a plethora of your favorite movies and TV shows in a single place, all in high-definition quality and without any annoying buffering.

Those who use Netflix would agree in a heartbeat that this holy grail of digital media entertainment gets so consuming at times that even a small interruption or error, while you’re streaming your favorite TV show or movie, could literally bring out the worst in you.

If you’re a regular Netflix user, you may have experienced an annoying Netflix error code m7361-1253 that stops Netflix from playing videos. Netflix users report the same problem while playing videos on Google Play too due to error code 2 and start blaming their Netflix VPN provider without knowing that these two errors are correlated and require simple technical fixes.

According to Netflix, the error code M7361-1253 points towards a connectivity issue that prevents your device from connecting to the Netflix server. If you are facing the same problem with your Windows PC, MAC, or any other device, please follow the troubleshooting guide below.

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How to Fix Netflix Error Code M7361-1253

Well, there are multiple solutions you can apply and see which one works best for you.

Solution 1: Restart your device

This is probably the first line of action for all computer users when they encounter a technical glitch. Netflix error code M7361-1253 may occur if you unplug your headphones and then plug them back quickly again. If that’s the case, you simply need to reboot your operating system by restarting your device.

If this fix doesn’t work, please move on to the next one.

Solution 2: Disable/Enable hardware acceleration

Google Chrome has a built-in feature called “Hardware Acceleration” that enhances the user experience. However, it may cause problems such as mouse lagging among others. If you get Netflix error code M7361-1253 while using Google Chrome because of that, we suggest you to disable and then enable Hardware Acceleration by following the below listed steps.

  • Open Chrome
  • Click on the “Settings” button with three dots like these on the top right corner
  • Click on “Advanced Settings”
  • Choose “System” and navigate to the option “Use hardware acceleration when available.”
  • First “Disable” and then “Enable” hardware acceleration again
  • Restart Google Chrome
  • Connect your Netflix VPN
  • Watch Netflix

Are you still getting the same error? Your browser could be the culprit. Try this solution to resolve it.

Solution 3: Try different fixes for your web browser

Sometimes, your web browser is the underlying cause for Netflix error code M7361-1253. You can try the below-mentioned fixes.

  • Clear browser cookies
  • Restart your browser
  • Try using a different browser

Clear browser cookies:

Check if your browser is referencing to any outdated or corrupt settings within the cookies file and clean them immediately using these steps.

  • Follow the URL: http://www.netflix.com/clearcookies and clear all Netflix cookies
  • Once done, you’ll be signed out of your Netflix account and redirected back to the home screen
  • Connect your Netflix VPN
  • Sign in using your Netflix credentials
  • Start watching Netflix

Restart your browser:

Restart your web browser using these steps and then try watching Netflix again.

  • Shut down your browser
  • Restart your browser
  • Connect your Netflix VPN
  • Start watching Netflix

Try using a different browser:

It is recommended to use a browser that supports HTML5 to make sure that your computer is well optimized for Netflix web player. Kindly follow these steps.

  • Download the updated version of Mozilla Firefox, Google Chrome, or Opera
  • Connect your Netflix VPN
  • Launch Netflix again

Still not working? It’s time to get it resolved by your internet service provider.

Solution 4: Check if your ISP supports Netflix

Sometimes, your ISP is the reason behind the Netflix error code M7361-1253. Check with your ISP if it has restricted the access to Netflix. Many public WiFi networks restrict access to certain websites like Netflix to save bandwidth. As an alternative, you may use cellular data, but the streaming speeds would be no way close to cable internet or DSL.

If the error is still annoyingly present, try this one last fix.

Solution 5: Check your antivirus software

Netflix Error M7361-1253 may arise due to your antivirus or firewall interfering with Netflix web player. Follow the steps below to resolve it.

  • Disable any antivirus or firewall installed in your device
  • Connect your Netflix VPN
  • Try watching Netflix

If Netflix starts working after performing this action, then it is time to update your antivirus software. If it still doesn’t work, you may check in with your antivirus software provider.

How to Fix Google Play Error 2 for TVs

Once you have resolved the Netflix Error M7361-1253, please check if you are still experiencing error code 2 with Google Play. If the error code is still there, try the below-mentioned fixes.

Solution 1: Deactivate your Netflix account

  • Launch Netflix on your TV
  • Follow this sequence using your remote control UP, UP, DOWN, DOWN, LEFT, RIGHT, LEFT, RIGHT, UP, UP, UP, UP
  • Select “Deactivate”
  • Choose “Exit”
  • Restart Netflix
  • Connect your Netflix VPN
  • Sign in using your login credentials
  • Watch Netflix

Solution 2: Refresh Internet Content

  • Open “Settings” on your TV
  • Choose “Network”
  • Choose “Refresh Internet Content”
  • Connect your Netflix VPN
  • Open Netflix app
  • Watch Netflix

Solution 3: Reinstall the Netflix App

  • Uninstall the Netflix app
  • Restart your TV
  • Install the latest Netflix app version
  • Connect your Netflix VPN
  • Watch Netflix

Feel free to try these fixes and let us know which one worked out for you.

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