Netflix is now officially available for Apple TV 2 and above. Finally Apple TV users got their break from trying out different DIY workarounds that barely worked. Apple TV hosts almost all major streaming services like Amazon Prime and Hulu, but with Netflix adding up to the list, Apple TV has become a hot choice in the streaming community.
Netflix on Apple TV offers a one of a kind streaming experience, but just like all Netflix supported devices, there are specific roadblocks that users often face. If you too are facing any of the issues we mentioned in the beginning, scroll down for their specific solutions.
If you’re receiving an error message that “Netflix is currently unavailable,” below are some quick fixes you can try.
Try using Netflix on a different device like a smartphone or PC to see if there’s a problem with your network connection. If Netflix is working fine on the other device, then the problem lies with your Apple TV.
You can delete the Netflix app on your Apple TV and then install it again to see if it can solve the problem. Here’s how:
You can unplug your Apple TV for a few minutes then turn it on again to restart it. Or you can do so from ‘settings.’ Here’s how:
You can check for a pending Apple tvOS update by following these steps.Select ‘Settings’ > ‘System’ or ‘General’ > ‘Software Updates’.If there’s an update available, choose ‘Update Software’ or ‘Update Automatically,’ then ‘Download and install’
Resetting all settings on your Apple TV may resolve the problem for good. Go to ‘Settings’ ↦ General ↦ Reset ↦ Reset All Settings
Open ‘Settings’ > ‘Network’ > ‘Test network’ > ‘Yes’ > Now choose the expected download speed from your internet connection.
Here’s how you can update network settings:
Here are some quick fixes for the most commonly faced errors by Netflix Apple TV users. Let’s quickly move on to the next problem and its troubleshooting guide.
People also complain about Netflix having no audio output on Apple TV. If you too are having this problem, then check the solutions below.
Sometimes Netflix may have no sound due to a broken or corrupted title in the library. You can play another movie or TV show if the problem is with that specific title or with the Netflix app itself.
You can try changing the audio settings on your Apple TV to see if it solves the problem. Here’s how:
For Gen 2nd and 3rd Apple TV users: Go to ‘Settings’ > ‘Video and Audio’ > ‘Audio Format’ > ‘Dolby’ > ‘Select Auto’ and check Netflix.
For Gen 4th and 4K Apple TV users: Open ‘Settings’ ↦ ‘Video and Audio’ ↦ ‘Audio Format’ ↦ ‘Change format’ ↦ ‘Use best available.’
Netflix may also lose audio if your device has a hardware connection issues. Here’s how you can check and troubleshoot those issues.
Use an HDMI cable ↦ Connect it directly to the TV ↦ Reverse the ends of the HDMI cable ↦ Try another HDMI cable ↦ Try a new HDMI port
The above solutions can get your Netflix app back into the perfect audiovisual health in no time. Now, without further ado, let’s move on to the next problem.
If you find that the Netflix app on your Apple TV device has started to crash, again and again, you can try the solutions below. The solutions are almost the same as the ones we have outlined for problem no. 1, so we would skip the details for most of them.