PS4 has evolved into something much more than a gaming console. Due to constant improvements by the developers, you can now use it as a browser, a data storage device, and even a movie player. Its compatibility with popular streaming services like Netflix, Amazon, HBO on top of third-party apps like Kodi has made it possible for users to stream their favorite video content right there on the console.
There might come a time when you feel the need to take a break from gaming to lay back and watch a movie or TV show on your PS4. Your choice of streaming platform would be Netflix like the rest of us. Wouldn't it be a buzzkill to find that the Netflix app on your PS4 device is not working?
You may find that the Netflix app on your PS4 console may freeze, become unresponsive, or get stuck while loading. In either of the cases, you can try the solutions below to fix it. Since there's no official troubleshooting guide available, we have tested these fixes on both PS4 and PS4 Pro to the maximum, and they seem to work like a charm.
Note: Before trying any of the below fixes, make sure that Netflix service is working in your region by accessing the service on another device.
This one shoe fits all almost half of the time whether you try it with any device. Although this solution may seem basic to you, it can fix this notorious issue in a matter of seconds.
So go ahead and give it a try. Start with restarting your PS4 device and then the Wi-Fi router to see if the problem persists. If it does, then move on to the next solution.
Sometimes Netflix may stop working, along with some other apps if there's a pending system update on your PS4. PS4 needs to be updated to its latest version for all apps to run smoothly. Visit the official Sony website to check the latest software version and update your device if needed. You may also update the version from PS4 settings.
If your PS4 is running on the latest version and Netflix still doesn't work, you need to check if the Netflix app itself has been updated to the latest version or not. Here's how you can do it.
If the problem still exists, try the next solution.
You can try to delete and then reinstall the Netflix app on your PS4 device to see if it resolves the issue. Here's how you can do it.
If this fixes the problem, feel free to leave. If not, hover down the next solution.
You can try resetting your PS4 to its default settings by following the steps below.
If the app still ceases to run on PS4, try the solution below.
That is if you are using this tool with your PS4 console. You can try to delete and then reinstall the parental control to see if it gets Netflix running again. Follow the steps below:
In unlikely circumstances, the problem may also lie with the Wi-Fi connection in use. As an alternative, you can try a wired connection using an ethernet cable to see if it returns Netflix back running. We are positive that the above solutions must be enough for you to get your Netflix app on PS4 back into binging state.