Fix These 8 Netflix Error Codes Easily (Step-by-Step Guides)

Published: March 03, 2020

Looking to fix a Netflix error code? Then this guide is for you. We will explain how you can fix every Netflix error code on your streaming device. Just follow the below-mentioned solutions and fix every Netflix error code on your own. Plus, we will share some bonus tips at the end to help you prevent common Netflix errors as well.

Netflix Error Codes

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Netflix Error Code 1008

Error message:

“A problem occurred while playing this item. Please try again, or select a different item.”

This error message appears on Apple devices such as iPhone, iPad, or Apple TV. Here are the possible solutions that you can try to fix Netflix error code 1008 on your device.

Best Solutions:

  • Restart your iPhone, iPod, or Apple TV and launch the Netflix app.
  • Sign out of your Netflix account and sign in once again using your credentials.
  • Unplug all the devices (Apple TV and Wi-Fi router) for 30 seconds. Then plug in the devices and sign in to your Netflix account.
  • Boost the network connectivity by putting the Wi-Fi router closer to your streaming device.
  • Disable any VPN connection on your device and connect it to your at-home Wi-Fi router again.
  • Reset the DNS settings on your iPhone, iPad, or iPod if you have previously changed it to custom DNS settings.

Netflix Error Code 0013

Error message:

“Sorry, we could not reach the Netflix service. Please try again later. If the problem persists, please visit the Netflix website (0013).”

This error message appears on Android devices. Here are a few possible solutions that you can try to avoid this Netflix error code 0013.

Best Solutions:

  • Sign out of your Netflix account > Restart your device > Sign in to Netflix.
  • Install the older version of Netflix by clicking here because you might be experiencing compatibility issues.
  • Try to watch another TV show or movie on Netflix to see if it works.
  • Clear the cache on your device by clicking on Settings > App Manager > Netflix > Clear Data.
  • Disable automatic update by opening Netflix on your Play Store > Clicking the Options Menu > Unchecking auto-update.

Netflix Error Code S7111-1101

Error Message:

“Whoops something went wrong… Unexpected error. Please reload the page and try again.”

This error message appears on a Mac usually. Here are some quick fixes that you can try to avoid this Netflix error code S7111-1101.

Best Solutions:

  • Sign out of your Netflix account. Wait for a minute. Then sign in to Netflix again.
  • Use a different browser to watch Netflix. You can install the new version of Opera, Mozilla Firefox, and Google Chrome to prevent Netflix compatibility issues.
  • Clear Netflix cookies by clicking on the Safari menu > Preferences > Privacy > Cookies and website data > Details > Manage website data > Netflix > Remove > Remove now. Then launch Netflix again.

Netflix Error Code H7361-1253-80070006

Error Message:

“Oops, something went wrong. An unexpected error has occurred. Please reload the page and try again.”

This message appears because of a Netflix playback error and you need to update the settings on Windows Internet Explorer. Follow the steps below to fix this Netflix error code H7361-1253-80070006.

Best Solutions:

  • Open Windows Internet Explorer on your device.
  • Click on Tools > Internet options > Security tab.
  • Choose a Security Zone (trusted sites or restricted sites).
  • Press the Site Option > Advanced > Add > Close > OK.

Netflix Error Code 100

Error Message:

“Sorry we could not reach the Netflix service -100.”

This message appears mostly on Amazon Fire TV, Fire Stick, or Smart TVs. The following are some quick fixes to avoid this Netflix error code 100.

Best Solutions:

  • Unplug your device. Wait for 3 minutes. Then plug it again and launch the Netflix app.
  • Reset the settings of your Smart TV by holding the Power button > Restarting it automatically > Waiting for 3 minutes > Playing Netflix again.
  • Reset the settings of your Amazon Fire TV by clicking the Home button > Settings > Choose System or Device > Restore to Factory Defaults > Play Netflix.

Netflix Error Code UI-113

Error Message:

“We’re having a problem starting Netflix.”

This error message appears on Roku or Amazon Fire TV sometimes. To fix this Netflix error code UI-113, here are some solutions.

Best Solutions:

  • Restart your Wi-Fi router by unplugging it and plugging it back again. Then connect your device to the router and launch the Netflix app.
  • Restart your streaming device (Roku or Amazon Fire TV) by unplugging it for 3 minutes and then plugging it once again. After this, play the Netflix app.
  • Disable any VPN service and connect your device directly to the internet.
  • Re-install the Netflix app. Click on Menu > Installed > Netflix > Uninstall > Install Netflix again.
  • Clear the cache on Amazon Fire TV by: Pressing Home button > Settings > Manage Installed apps > Netflix > Clear data > Clear cache > Unplug the device > Plug it again > Launch Netflix.
  • Clear the cache on Roku by: Pressing Home button > Up arrow > Fast rewind > Fast forward > Restart Roku> Launch Netflix.

Netflix Error Code UI-800-3

Error Message:

“Couldn’t connect to Netflix. Please try again or restart your home network and streaming device.”

This error message might appear if you are using Xbox, Amazon Fire TV, or Samsung TV to watch Netflix. The following are a few ways to fix this Netflix error code UI-800-3.

Best Solutions:

  • Restart your streaming device (consoles or Smart TV) and launch the Netflix app.
  • Delete the Netflix app and reinstall it again on your device.
  • Sign out of your Netflix and then sign in again to fix the error.
  • Reset the settings on Netflix:
  • Click on Netflix Account page > Settings > Sign out all devices > Sign out. After this, you can sign in to Netflix again.
  • Clear the cache on Amazon Fire TV:
  • Press Home button > Settings > Manage Installed apps > Netflix > Clear data > Clear cache > Unplug the device > Plug it again > Launch Netflix.
  • Clear the cache on your Gaming Console:
  • Press Up on your controller twice > Press down twice > Press Left and Right twice > Press Up four times > Choose Reload or Deactivate > Sign in to your Netflix account.

Netflix Error Code NW-2-5

Error Message:

“Netflix has encountered an error. Retrying in X seconds.”

This error message might appear on Xbox, PlayStation, Roku, or a Smart TV. To fix this Netflix error code NW-2-5 on any streaming device, try the following solutions.

Best Solutions:

  • Restart your streaming device whether it is a game console, Roku, or Amazon Fire TV to fix Netflix error NW-2-5.
  • Restart your Wi-Fi router by unplugging it and plugging it back again. Then connect your streaming device to the internet.
  • Check whether the internet network supports Netflix or not. Sometimes the network administrator disables streaming websites on a shared internet network. That’s why you need to ask network admin to grant access to Netflix sometimes.
  • Verify the DNS settings on your device. But there are different steps to verify DNS settings on an Xbox and a PlayStation.

To Verify DNS Settings on Your Xbox

Follow these steps:

  • On your Xbox controller, click the guide button.
  • Then click on Settings > System settings > Network settings.
  • Now check your internet and choose Configure network.
  • Then select the DNS settings.
  • Choose Automatic.
  • Unplug your Xbox.
  • Plug in your Xbox again.
  • Now run Netflix.

To Verify DNS Settings on Your PlayStation:

Follow these steps:

  • Select Settings > Network > Set Up internet connection.
  • Click on Ok and choose Custom.
  • Choose your Wi-Fi network.
  • Now select Automatic for the DNS settings.

Bonus Tips for Netflix Users:

You might come across some Netflix issues that are not related to error codes. To avoid those Netflix issues on your own, use the following tips.

  • Restart your internet router and the streaming device you are using for Netflix.
  • Launch Netflix on your computer instead as the Netflix app can crash sometimes on an iPhone, Android, or tablet.
  • Check whether Netflix is unlocked on your internet network or not. Some network admins block access to streaming websites like Netflix. That’s why you must make sure Netflix is not blocked on your internet network.
  • Disconnect your VPN connection. Netflix uses IP tracking systems to detect and block VPN-enabled IP addresses. This is the reason why you must avoid a corrupt VPN and choose a premium one instead.
  • Enhance your streaming speed because you need more than 5 Mbps to watch HD shows on Netflix.

Bottom Line

After reading this guide, you can fix every Netflix error code quickly and enjoy your favorite shows hassle-free. Try the bonus tips if you are stuck and unable to access Netflix or other streaming websites like Hulu or BBC iPlayer.