Aside from common issues like buffering or freezing, Hulu app users are also subjected to some uncommon problems like poor streaming quality and connections errors. In any of the above cases, you can try the below solutions to fix them.
Please make sure that you try the solutions in ascending order and follow each step carefully. Once you’re done with a fix, restart the Hulu app to see if the problem is resolved. If it isn’t, then move on to the next solution and repeat the same process until you’ve checked each one off of your list.
Completely turn off your streaming device, unplug it from the electrical source (if applicable for the device), wait for about 2 minutes and start it again. Now repeat the same process with your internet router or modem (if applicable).
Run a speedtest of your internet connection to see if it meets Hulu recommended speed criteria for smooth streaming which is as follows:
If you find your internet connection speed to be anywhere closer to 1.5 Mbps, chances of you getting a poor quality feed among other problems are quite high. A minor drop in the average connection speed is normal and can be easily fixed, but any significant drip must be immediately investigated with your local ISP and it may as well be yet another case of ISP throttling. In order to improve your internet connection, here are a few things you can try.
All apps run into unwarranted problems like crashes when there’s a pending update available. That might as well be the case with you. Cross this item off of your list by visiting your device’s native app store and update the Hulu app if needed.
Hulu app may also crash if there’s minimum or no data storage capacity left. This issue is common with devices that have a smaller memory like Amazon Firestick. As a means to be sure, you can go to device’s settings menu and clear all cache and data till date to free up needed space.
As a last resort, you can simply delete and then reinstall the Hulu app. It’s also a solid way to make sure that you’re using the latest version of the app.