How to Fix Hulu 500 Error

The Hulu 500 error is a recurring issue that impacts users who stream Hulu through the official site on a web browser.. Usually, the error is indicative of a problem on Hulu’s servers, and it is resolved momentarily.. However, sometimes the error persists even after Hulu’s service has been restored. If you are facing persistent Hulu 500 errors, then read on for potential solutions..

Hulu 500 Error

Users stream Hulu either through either the official app, or the website using a web browser. While the Hulu 500 error is a common occurrence on browsers when streaming through the website, you may experience the same issue while using the app. The error code is accompanied by the following messages:

  • “There was an error on this page”
  • “Sorry- We have experienced an unpredicted error. We have been informed about this problem, and we will focus on it shortly.”

Most of the time, it is due to a server-related issue, and the service resumes rather quickly. All you have to do is refresh your web browser to start streaming again.You can also check with Hulu support for an update.

If the problem persists, then try watching Hulu on a different browser or app. Preferably, try using another device to verify if the service is working or not.

Hulu 500 Error Troubleshooting Guide

Once you’ve confirmed that Hulu is working, try the below troubleshooting steps to fix the 500 error.

Remove Browser Cookies

This error may pop up if you have too many browser cookies. Delete the cookies from your web browser, and refresh the page to see if Hulu works or not.

For Chrome:

  • Select ‘More tools”
  • Select “Clear browsing data”
  • Check the box “Clear cookies and other site data”
  • Click on “Clear Data”

For Firefox:

  • Open “Menu” > “Options”
  • Select “Privacy & Security”.
  • Click on “Cookies and Site Data” > “Clear Data”

For Safari:

  • Open ‘Menu’.
  • Click on “Preferences” > “Privacy” and you’ll see an option that says “Block all cookies”
  • If you want to view all the stored cookies, click on “Manage Website Data”

If that doesn’t fix the error, try the next option.

Remove Cache

This is also a quick fix you can try. Simply go to your respective browser’s “Settings,” then search for “Clear Browsing Data,” and you’ll find the option to clear all cached images and files.

If the error still persists after clearing all cache, move onto the next step.

Restart Your Streaming and Internet Devices

Turn off your streaming device n. Once done, unplug your modem and router for a minute, and then plug it back in. This short fix surprisingly works with almost all Hulu errors.

If it doesn’t do the trick, try one last solution.

Test Your Internet Connection

Hulu recommends around 3 Mbps of stable internet speed for on-demand streaming, and double of that for live streaming. Test your internet speed to see if you’re getting any abnormally low speeds. You can do this by using any reliable online tool.

Local ISPs notoriously throttle internet speed to save bandwidth. If that is the cas, it is recommended to use a Hulu VPN to bypass ISP throttling. You can also try using a wired connection with an Ethernet cable to see if the error is due to faulty Wi-Fi coverage.