How to Fix Hulu 500 Error

Published: Jan 8, 2020

Hulu 500 error is a recurrent issue faced mostly by users who are streaming it through the official website on a web browser. Usually, it indicates that there is a problem with the Hulu server-side which is resolved momentarily. However, sometimes the error still persists even after the Hulu service has been restored back to normal. If you too are facing this problem then read on for a couple of quick solutions to fix it.

Hulu 500 Error

Users stream Hulu either through the official app or website using a web browser. While Hulu 500 error is a common occurrence with browsers while streaming through the website, you may also find the same issue while using the app, but the chances are very thin. The error code is accompanied by the following messages:

  • “There was an error on this page”
  • “Sorry- We have experienced an unpredicted error. We have been informed about this problem, and we will focus on it shortly.”

Most of the times it is due to a server-related issue with Hulu and the service gets back to normal rather quickly. All you have to do is be patient for a while and refresh your web browser to start streaming again. Or you may also check in with Hulu support for an update. Sounds easy right?

The problem begins when the error still persists even after the server is up and running, no matter how many times you hit F5.

In such an instance, try watching Hulu on a different browser or app, preferably using another device to be sure if the service is working or not.

Hulu 500 Error Troubleshooting Guide

Once you’ve confirmed that Hulu is working, try the below set of fixes for your current web browser to fix the 500 error.

Remove Browser Cookies

This error may also pop up if you have too many browser cookies. Delete the cookies from your respective web browser and refresh the page to see if Hulu works or not.

For Chrome:

  • Select ‘More tools”
  • Select “Clear browsing data”
  • Check the box “Clear cookies and other site data”
  • Click on “Clear Data”

For Firefox:

  • Open “Menu” > “Options”
  • Select “Privacy & Security”.
  • Click on “Cookies and Site Data” > “Clear Data”

For Safari:

  • Open ‘Menu’.
  • Click on “Preferences” > “Privacy” and you’ll see an option that says “Block all cookies”
  • If you want to view all the stored cookies, click on “Manage Website Data”

If that doesn’t fix the error, move on to the next solution.

Remove Cache

This is also a quick fix you can try to fix the error. Simply go to your respective browser’s “Settings” then search for “Clear Browsing Data” and you’ll find the option to clear all cached images and files.

If the error still persists after clearing all cache, then try the solution below.

Restart Your Streaming and Internet Devices

Turn off the device you’re streaming on. Once done, unplug your modem and router for about a minute and then plug it all back in. This short fix surprisingly works with almost all Hulu errors quite often.

If it doesn’t do the trick for you, try one last solution.

Test Your Internet Connection

Hulu recommends around 3 Mbps of stable internet speed for on-demand streaming and almost double of that for live streaming. Test your internet speed using any reliable online tool and see if you’re getting any abnormally low speeds.

Local ISPs also notoriously throttle internet speed to save bandwidth once they get a whiff that you’re using an online streaming service. In such a case, it is recommended to use a Hulu VPN to bypass ISP throttling. You can also try using a wired connection with an Ethernet cable to see if the error is due to faulty Wi-Fi coverage.