A Hulu BYA Error is a playback error and typically looks like this:
Error playing this video
Sorry, we encountered an error playing this video. Please try restarting the video or select something else to watch.
Error code: BYA-403-007
In most instances, this is caused when Hulu’s service goes down for unknown reasons. It is best to make sure this is the case before proceeding with other troubleshooting steps.
If the error appears while streaming a video, the first thing to try is playing another title from the Hulu library. If you find that other videos are working properly, then it means Hulu is going through a partial outage that affects specific titles only. However, if you find the BYA error persistent with other videos too, chances are that Hulu is having a total breakdown. It could also be due to a problem with your internet connection or streaming device, but it is best to rule out the possibility of a Hulu service outage first.
Hulu outages aren’t frequent, but they do happen. Hulu has a massive viewership of 58 million+ users, and temporary service related issues inevitably happen with such a large infrastructure. In order to be sure Hulu is down, you can contact Hulu customer support for an update, or run a quick search on Hulu’s official social media channels. Many people also use a third-party service such as downdetector, as it makes it easier to check the exact status of the outage and its impact. Here’s how you can check if Hulu is down using downdetector:
If you see multiple Hulu outages, then there is nothing else to try, and all you can do is be patient while Hulu fixes the problem. Bugging Hulu support won’t do much good either, as they won’t be able to tell you anything that you don’t already know.
In the event that you find Hulu is working fine and there are no outages, then it is time to run a test run on your streaming device and internet connection. Here are a couple of quick fixes to try.